
11 - 50 employees
đ¤ B2B
âď¸ SaaS
B2B ⢠SaaS ⢠IT Services
AIDA projektai is a digital partner specializing in IT solutions and services designed for business growth. With over 20 years of experience, they collaborate closely with clients to deliver bespoke software development and strategic IT consulting. Their expertise spans across creating user-friendly and stable software solutions, implementing omnichannel strategies, and data analytics to enhance business performance. AIDA projektai emphasizes a customized approach, ensuring that each solution meets the unique demands of enterprises of all sizes.
đĽ 0 minutes ago
â Washington â Remote
đľ $55 - $70 / hour
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Operations
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11 - 50 employees
đ¤ B2B
âď¸ SaaS
B2B ⢠SaaS ⢠IT Services
AIDA projektai is a digital partner specializing in IT solutions and services designed for business growth. With over 20 years of experience, they collaborate closely with clients to deliver bespoke software development and strategic IT consulting. Their expertise spans across creating user-friendly and stable software solutions, implementing omnichannel strategies, and data analytics to enhance business performance. AIDA projektai emphasizes a customized approach, ensuring that each solution meets the unique demands of enterprises of all sizes.
⢠Support production infrastructure powering critical banking operations across enterprise platforms and systems ⢠Utilize AI-powered operational assistants to troubleshoot incidents, access platform knowledge, and execute operational procedures ⢠Monitor system health, performance, availability, and reliability across both legacy and distributed technology environments ⢠Investigate incidents, perform root cause analysis, and drive timely resolution of production issues ⢠Participate in change management, release management, disaster recovery, and business continuity activities ⢠Collaborate with infrastructure, application, cybersecurity, risk, and business teams to ensure service availability and stability ⢠Identify and implement opportunities for automation, operational improvements, and increased platform efficiency ⢠Contribute to operational excellence initiatives and the evolution of AI-augmented operations practices.
⢠Strong experience in infrastructure operations, systems administration, site reliability engineering (SRE), platform engineering, or related disciplines ⢠Hands-on experience supporting highly available enterprise production environments ⢠Practical expertise in Linux/Unix or Windows Server administration, cloud infrastructure operations, enterprise monitoring, or infrastructure automation ⢠Strong knowledge of incident, change, and problem management processes ⢠Advanced troubleshooting and root cause analysis skills ⢠Familiarity with IT operations in regulated industries, preferably banking or financial services ⢠Knowledge of banking operations such as payments, treasury, lending, wealth or asset management, securities, custody, or operational risk is an advantage ⢠Exposure to IBM Z, z/OS, CICS, DB2, IMS, RACF, JES, SDSF, or related technologies is beneficial ⢠Ability to learn quickly and adapt in complex technology ecosystems ⢠Strong communication and collaboration skills for working across technical and business teams.
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