Data Scientist – Algorithms, Community Support

🕒 July 15

🇺🇸 United States – Remote

💵 $151k - $175k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Data Scientist

🦅 H1B Visa Sponsor

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Collaborate with engineers, product managers, designers, and operations agents to enable personalized, fair, and exceptional Community Support experiences using advanced LLM/ML modeling • Tackle significant components of high-impact projects and influence AI-powered products, differentiated service experiences, and operational optimization strategies • Implement advanced techniques to automate LLM evaluation efficiently and with high quality • Scale curation of high-quality synthetic datasets across CS domains for training and evaluating LLMs • Build LLM/ML models to understand customer issues from diverse datasets and identify failure modes and improvement opportunities • Build personalization models to offer differentiated experiences and maximize business impact • Identify high-impact business opportunities through data exploration and model prototyping • Translate business problems into scientific formulations • Analyze structured and unstructured data to uncover insights and craft actionable proposals • Build and deploy production LLM/ML models for data-driven products • Collaborate cross-functionally across Product, Design, Engineering, Operations, and Analytics • Communicate learnings to leaders and stakeholders to drive data-informed decisions • Scale and evolve data science capabilities within the domain

🎯 Requirements

• 2+ years of relevant industry experience (e.g. data/ML scientist, tech lead, junior faculty) • Master’s degree or PhD in relevant fields • State-of-the-art knowledge of AI/ML models • Strong fluency in Python/R and SQL • Observation causal inference skill is a plus • Ability to communicate clearly and effectively to audiences of varying technical levels • Ability to translate complex findings and results into compelling narratives that drive impact • Excellent project management, communication, and collaboration skills • Product-oriented mindset, with the ability to apply conceptual and innovative thinking to develop and implement solutions that consider the user experience • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process for applicants with disabilities

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