Operations Engineer, BizTech

🕒 July 22

🇺🇸 United States – Remote

💵 $136k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Manage the ticket queue, prioritizing and resolving requests while identifying recurring categories to automate or deflect • Participate in a rotating on-call and incident response schedule, troubleshooting and documenting issues in real time • Build and maintain monitoring dashboards using Tableau, Superset, and Grafana to track service health, availability, and data quality • Use AI-assisted tools such as Claude and Copilot for triage, root-cause analysis, scripting, and documentation • Write and maintain Python, Go, JavaScript, TypeScript, and Bash code to automate operational workflows • Prototype agentic workflows and embed AI into runbooks and diagnostics • Build self-healing observability and use LLM-powered triage and intelligent automation • Partner with global stakeholder teams to drive issues to resolution • Deliver improved ticket automation, faster MTTR, intelligent alerting, root-cause suggestions, and AI-enhanced dashboards/reporting

🎯 Requirements

• 3+ years of experience with observability and metrics tooling, such as Prometheus, Grafana, Datadog, or ElasticSearch • 3+ years working with data querying and pipelines, such as SQL, Airflow, Trino, or SQS • Working knowledge of network fundamentals and hardware, such as Cisco or Palo Alto • Experience with Infrastructure as Code • Hands-on experience with CI/CD and automation tooling, such as Jenkins, ArgoCD, or GitHub Actions, across AWS, GCP, or Oracle Cloud • Comfort working in ticket/workflow-driven environments using Jira and Confluence • Experience supporting enterprise SaaS tools, such as Salesforce or Workday, and SSO/identity integration, such as Okta, is a plus • Must live in a state where Airbnb, Inc. has a registered entity • Participation in a rotating on-call and incident response schedule, including weekends

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Remote-eligible work arrangement • Occasional office work or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process