Senior Manager, Platform Management

🕒 September 3

🏈 Alabama, California, +16 more states – Remote

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💵 $232k - $282k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Lead development and execution of the Payments platform strategy and roadmap for Guest Pay-ins, refunds, payment plans, payment methods, and processing resilience • Provide product leadership alongside Engineering on redundancy, vaulting, processor performance and optimization, and availability across the payment funnel • Oversee the end-to-end product development lifecycle from concept and feasibility analysis through execution, launch, and post-launch optimization • Guide and collaborate with Engineering, Design, Product Marketing, Platform Risk, Compliance, and other cross-functional teams • Lead, mentor, and develop a high-performing team of senior platform managers • Contribute expert insights on competitive landscape, emerging technologies, and consumer trends to broader payments platform strategy • Manage stakeholder expectations and present plans, progress, and outcomes to senior leadership and cross-functional partners • Define and monitor key product metrics to ensure product quality and continuous improvement

🎯 Requirements

• 12+ years of product management experience in inbound (pay-ins) and outbound (pay-outs) money movement within a payments, finance, or heavily transactional company • Proven product management experience with a deep understanding of stakeholder needs • Strong interpersonal skills, including the ability to push back, ask questions, and challenge others while creating collaborative partnerships • Experience working directly with legal, tax, compliance, risk, and payments operations teams • Direct experience working with Engineers • Startup experience; comfort with a fast pace, changing needs, and limited resources • Ability to synthesize large amounts of unstructured and diverse information into clear requirements • Experience building products for different countries and cultures • Bonus points for experience with global and local non-credit-card payment methods • Bonus points for experience across Payments, Risk, and Compliance systems and tools • Must live in a state where Airbnb Payments, Inc. is a registered entity; approved remote states are Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Disability accommodations during the application and interview process

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