Technical Writer – Healthcare Documentation

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Akicita Federal

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏛️ Government

🔐 Security

⚕️ Healthcare Insurance

Government • Security • Healthcare Insurance

Akicita Federal is a company that specializes in providing expert solutions to federal agencies, with a strong focus on empowering Native American communities. As a proud member of the Kul Wicasa Oyate (Lower Brule Sioux Tribe), Akicita Federal blends traditional Native American values with modern federal contracting solutions. The company offers a range of services, including medical staffing, construction project management, business consulting, armed guard services, and IT and cybersecurity. Akicita Federal is committed to fostering partnerships, respecting diverse stakeholders, and promoting Native American culture while delivering innovative solutions to enhance federal agency operations.

📋 Description

• Author a comprehensive User Operations Guide covering five IHS immunization data systems (RPMS, CRS, iCARE, NIRS/NVC dashboard, GPRA reporting) • Translate complex technical and clinical-data concepts into clear, plain-language, step-by-step instructions for providers and program staff • Develop flowcharts, templates, annotated example reports and screenshots, and click-path workflows • Create standardized guidance documents on when and how to use each reporting system • Support development of training products: participant workbooks, quick reference guides, and job aids • Apply consistent style, structure, and Section 508 accessibility standards across all deliverables; manage document versions through Government review cycles

🎯 Requirements

• Bachelor’s degree in English, Communications, Public Health, Technical Communications, or a related field • Minimum 5 years of experience developing user guides, standard operating procedures, training materials, technical documentation, and end-user communications • Experience translating technical concepts into user-friendly guidance for non-technical audiences • Healthcare, health IT, or federal agency documentation experience; EHR or clinical reporting documentation a strong plus • Proficiency with Microsoft Word/PowerPoint, Adobe Acrobat, and diagramming tools; plain-language (PLAIN) and 508 remediation experience • Experience writing for clinical audiences (physicians, nurses, pharmacists)