Bilingual Patient Service Associate

🕒 April 16

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Akumin®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Akumin is a leading provider of outpatient radiology and oncology services, offering a broad range of diagnostic imaging and radiation therapy solutions. The company collaborates with health systems, hospitals, and physician groups to deliver high-quality, accessible care tailored to meet patients' specific needs. Akumin is committed to operational excellence and patient-centered care, with services designed to improve outcomes and foster community well-being across the country. Their offerings include innovative imaging technologies and comprehensive cancer care, ensuring that medical professionals and patients have access to state-of-the-art facilities and expertise.

📋 Description

• Answer incoming calls to schedule Radiology appointments. • Make outgoing calls to patients and physicians. • Handle scheduling and pre-registration calls based on business needs. • Follow standardized questions, scripts, responses, and documented work processes. • Gather accurate and complete patient data required for scheduling and facility-specific requirements. • Enter information into applicable computer programs and systems. • Determine customer needs with a focus on one-call resolution. • Escalate calls to the Patient Services Supervisor or Patient Services Manager as appropriate. • Complete additional assigned duties.

🎯 Requirements

• High School Diploma or equivalent experience required. • 6 months+ of medical or related training and/or experience. • Computer literacy and experience with general office equipment required. • Strong multi-tasking abilities. • Strong communication skills. • Ability to work well with physicians, patients, and coworkers. • Excellent interpersonal and customer service skills.