Strategic Account Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Alarm.com

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🔐 Security

☁️ SaaS

💰 $136M Series B on 2012-07

Security • SaaS • Smart Home

Alarm. com is a leading provider of security and smart home automation solutions trusted by over 6 million people worldwide. The company offers comprehensive solutions for both homes and businesses, including interactive security, video monitoring, smart automation, and wellness features. These services are delivered through a network of top security service providers, ensuring high levels of customer service and engagement. With over a decade of experience, Alarm. com continues to innovate and lead in technology, making it a preferred choice for those seeking advanced security solutions.

📋 Description

• Develop and execute strategic account plans to drive adoption of the Alarm.com for Business platform and accelerate commercial revenue growth. • Build and maintain strong relationships with key decision-makers, influencers, and stakeholders within corporate and partner organizations. • Collaborate with dealers and partners to identify opportunities, position solutions, and support sales efforts throughout the customer lifecycle. • Deliver compelling product demonstrations, presentations, and training sessions to partners, customers, and industry stakeholders. • Educate and enable dealers on the value and differentiation of Alarm.com's commercial solutions to drive market penetration and business growth. • Partner closely with Commercial Sales leadership and cross-functional teams to coordinate sales initiatives, support partner success, and execute go-to-market strategies. • Serve as a trusted advisor to partners, providing insights on industry trends, emerging technologies, and business opportunities. • Represent Alarm.com at industry events, trade shows, and association meetings to promote brand awareness and strengthen industry relationships. • Collaborate with Product Management, Marketing, Sales Support, and Operations teams to deliver an exceptional partner and customer experience. • Provide mentorship, guidance, and best-practice sharing to junior sales professionals and internal teams to support overall commercial sales success.

🎯 Requirements

• Demonstrated success in business development, strategic account management, and revenue growth within the commercial security, technology, or related industries. • Experience with commercial security solutions, including access control, intrusion detection, video surveillance, or related technologies. • Proven ability to develop new business opportunities while expanding and strengthening existing customer and partner relationships. • Strong consultative selling skills with the ability to communicate value, influence decision-makers, and position solution-based offerings. • Experience presenting to customers, partners, and executive-level stakeholders, including delivering product demonstrations and training. • Self-motivated, results-oriented professional with the ability to work independently and thrive in a fast-paced, growth-focused environment. • Strong organizational and prioritization skills with the ability to manage multiple opportunities, projects, and stakeholders simultaneously. • Excellent verbal, written, and interpersonal communication skills. • Demonstrated commitment to delivering exceptional customer service and building long-term business relationships. • Collaborative team player with a positive attitude, adaptability, and a willingness to contribute across functions. • Strong technical aptitude and ability to quickly learn and effectively communicate new technologies and solutions. • Willingness and ability to travel frequently as required to support partners, customers, and business objectives. • Experience selling SaaS, subscription-based, recurring revenue, or managed service offerings is preferred. • Bachelor's degree or equivalent combination of education and relevant professional experience preferred.

🏖️ Benefits

• Medical plans with company subsidies • Health Savings Account (HSA) with company contribution • 401(k) with employer match • Paid vacation that increases with tenure • Paid holidays • Wellness time • Paid maternity and bonding leave • Company-paid disability and life insurance • Collaborative and casual work environment