Technical Product Owner, Managed Services, Video

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚒️ Technical Product Manager (TPM)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Allbridge

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🏥 Healthcare

🏨 Hospitality

🏗️ Construction

Healthcare • Hospitality • Construction

Allbridge is your trusted partner for property technology solutions, focusing on enhancing user experiences across hospitality, mixed-use, multifamily, and senior living properties. They provide a comprehensive range of services that streamline planning, engineering, and support for technology systems, ensuring accountability and seamless operations throughout the property lifecycle. With a commitment to improving connectivity, entertainment, security, and communication for residents and guests, Allbridge aims to maximize property value and project efficiency, serving as a single partner for all technology-related needs in real estate.

📋 Description

• Test new products and integrations • Complete regression testing on new software for current products • Deliver updates on current product line roadmaps • Document playbooks for support and deployment best practices • Recommend business solutions and plan product solution offerings with the Senior Vice President of Engineering and Product • Research and develop new ecosystem solutions and services for Allbridge markets • Build a technical and ecosystem overview of Allbridge solutions • Engage with Engineering Operations, Sales Engineering, Support, and other cross-functional teams • Analyze and compare price, ease of use, and interoperability of current products • Collaborate with Sales Engineering and Operations to understand needs and issues • Assist in demos or workshops supporting sales engineering, sales, or project activities • Provide product feature comparisons, vendor product feature lists, implementation documentation, and support playbooks • Research best-in-class vendor partner solutions and product lines • Vet and operationalize new product opportunities with the Senior Vice President of Engineering and Product • Manage escalations for Operations or Support when needed • Maintain the lab environment with multiple technologies • Back up current lab configurations weekly or after major updates • Create and maintain deployment and support playbooks for current product lines • Establish a network of manufacturers and vendor partners for best practices and testing • Ensure regular QA and internal testing of vendor GA software before customer deployment • Ensure best-in-class features are applied to Allbridge deployments • Ensure lab equipment is operational and accessible to team members • Report to the Senior Vice President of Engineering and Product

🎯 Requirements

• Technology professional with a minimum of six years of experience in deployment or similar role • Rich experience and advanced knowledge of networking, CCTV, servers, workstations, PBX, VOIP and IPTV • Experience in managing QA and regression testing • Strong writing abilities for playbooks and testing reports • A strong interest in technical products and solutions • Proven analytical skills to provide detailed regression testing techniques and debugging information • Strong interpersonal, communication, and presentation skills (oral and written) • Must be able to travel 30% • Positive and committed initiative-taker, structured, goal-oriented • Good sense of ownership and come across as a likeable and trustworthy professional • Strong collaborator and embraces a dynamic and rapidly changing product environment

🏖️ Benefits

• Medical and Prescription options • Dental, Orthodontics and Vision Plans • Rich HSA company-funded options • Flexible Spending accounts • 100% Company paid premiums for Short Term Disability • Life and Accidental Death and Dismemberment insurance Plan options • Supplemental Insurance Plan options • 401(k) Profit-Sharing Retirement plan • Flexible Paid Time Off after 60 days of employment • Paid Holidays, per Employee Handbook • Work culture supportive of diversity and inclusion