Contract Junior Solution Delivery Engineer

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

AllenComm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1981

🤝 B2B

💼 Consulting

B2B • Consulting

AllenComm is a corporate learning and development services company that designs and delivers custom eLearning, instructor-led (ILT/VILT), blended and digital learning solutions, and learning-technology integrations for enterprise clients. With 40+ years of experience, AllenComm offers L&D advisory and performance consulting, custom instructional design, learning technology services (platform integrations, portals, analytics, adaptive learning, AR/VR, AI agents), talent and staffing for L&D teams, and content delivery and scaling (video, on-demand learning, simulations). They serve industries such as healthcare, financial services, retail, manufacturing, travel, food & beverage, and insurance, and emphasize AI-boosted solutions, measurable performance outcomes, and large-scale enterprise deployments.

📋 Description

• Support Solution Architects, Product, and Engineering in delivering technical solutions to providers, payers, states, and partners • Assist with configuration, testing, documentation, and issue resolution in customer environments • Conduct tests to verify solutions work as intended and troubleshoot issues • Create detailed solution documentation, including user guides and technical specifications when necessary • Establish project plans and communicate status updates throughout the project lifecycle • Develop, test, troubleshoot, and iterate solutions during delivery • Collaborate with Sales, Implementation, CSM, Product, Engineering, and Technical Customer Care • Identify process improvements to increase throughput and enhance quality

🎯 Requirements

• Bachelor’s degree or equivalent experience • 2+ years’ experience with complex customer implementations and system integration • Excellent verbal, written, and interpersonal communication skills • Strong technical and project management acumen • Strong troubleshooting skills and ability to quickly analyze and resolve issues • Detail-oriented approach to quality standards • Ability to work effectively in a team environment and contribute to collective goals • Ability to prioritize tasks and manage multiple projects simultaneously • Creative, highly driven, and self-motivated • Quick learner able to thrive in a dynamic, fast-paced environment • Strong writing skills for clear documentation • Willingness to learn new technologies and adapt to changing project requirements • Experience with Jira and ticketing support systems preferred • Experience with healthcare interoperability standards such as X12, HL7, and APIs preferred • Knowledge of APIs, web services, and integration tools • Experience with State Medicaid Agencies, MCOs, and homecare providers • Experience in a SaaS environment preferred • Healthcare delivery engineering experience