Manager, Salesforce Product Owner

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 10%

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Alliant Insurance Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally.

📋 Description

• Serve as the senior role and primary functional point of contact for Salesforce initiatives • Manage and prioritize the Salesforce product backlog based on business value, strategic objectives, stakeholder needs, and steering committee alignment • Gather requirements, shape Salesforce vision and strategy, and coordinate a multi-year product roadmap and adoption plan • Identify opportunities to improve CRM products, Producer experience, productivity, Salesforce adoption, and Opportunity velocity and close rate • Own product and program execution, including roadmap sequencing, delivery planning, dependencies, risks, milestones, stakeholder communications, and business readiness • Provide Product Owner direction for Agile ceremonies, sprint planning, daily coordination, sprint reviews, retrospectives, and continuous delivery improvement • Partner with Salesforce developers, administrators, architects, DevSecOps resources, and technical teams to ensure compliant, high-quality solutions • Review and approve solution designs from a business and product perspective • Lead user acceptance testing, business readiness, stakeholder feedback, defect prioritization, and business acceptance activities • Provide leadership and governance for quality assurance, test strategy, regression coverage, release quality, and defect management • Monitor and report KPIs and outcome measures for Salesforce initiatives • Foster continuous improvement and innovation across the CRM Product Group and functional delivery teams • Lead and directly manage a multidisciplinary team of Project Managers, Scrum Masters, Salesforce Solution Architects, Business Architects, and QA professionals • Manage recruiting, hiring, onboarding, goal setting, performance management, compensation and promotion recommendations, career development, succession planning, and employee engagement • Manage team capacity and resource allocation across Salesforce initiatives • Present product strategy, roadmap, delivery status, risks, and recommendations to stakeholders and senior leadership • Act as the functional delivery counterpart to the technical delivery organization • Manage supplemental and temporary resources and related vendor performance as needed

🎯 Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field; or an equivalent combination of education and experience • Five (5) or more years of experience in Salesforce product ownership, product management, program management, or a similar platform leadership role, with significant responsibility for Salesforce strategy, roadmap, backlog, and delivery • Four (4) or more years of experience managing product backlogs and leading Agile development teams • Three (3) or more years of direct people-management experience, including performance management, coaching, career development, hiring, and development of multidisciplinary teams • One (1) or more years of experience working as a member of a SAFe Agile Release Train or comparable scaled Agile delivery model • Five (5) or more years of direct people-management experience in a product, program, architecture, quality assurance, or technology delivery environment • Four (4) or more years of experience in the insurance industry • Salesforce Certified Business Analyst • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Administrator • Salesforce Certified Platform App Builder • Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, Data Cloud, and Lightning Experience • Strong understanding of Agile methodologies and frameworks, including Scrum, Kanban, and SAFe • Advanced knowledge of product management, program management, project management, roadmap planning, backlog management, release planning, and adoption practices • Proficient in Microsoft Office products • Strong leadership, people-management, analytical, problem-solving, stakeholder-management, communication, and collaboration skills • Ability to coordinate a multi-year product roadmap and translate strategic objectives into executable delivery plans and measurable business outcomes • Ability to evaluate and approve solution designs from a business and product perspective • Ability to oversee quality assurance and UAT activities, prioritize defects and risks, and support business acceptance and release readiness • Ability to deliver persuasive presentations to senior leadership using product, customer, adoption, and performance data