Account Manager

🔥 8 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $74.5k - $110.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Allianz

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

💰 $85M Post-IPO Equity - Allianz on 2018-04

Insurance • Finance

Allianz is a global financial services company founded in 1890 that provides insurance and asset management solutions to individuals and organizations across more than 70 countries. The company employs actuaries, advisors, underwriters, lawyers, marketers, and technology specialists, and emphasizes digital transformation and AI skills across roles. Allianz promotes workplace inclusion, privacy-conscious hiring practices, financial education through programs like Allianz School For Life, and engages in sponsorship and recognition programs such as partnerships with the Olympic & Paralympic movements and various workplace and training awards.

📋 Description

• Deliver high-quality customer service to drive retention and strengthen client relationships. • Perform both proactive and reactive servicing tasks aligned with the Group's Customer Service (CS) model. • Act as a second-level expert for escalated servicing tasks, including policy wording clarifications and claims resolution. • Collaborate with external broker and key internal teams, including Risk, Claims, and Policy Administration, to ensure alignment and support business objectives. • Lead the execution of the policy renewal journey, including preparing renewal quotes and restructuring policies in accordance with Group Commercial Rules and Commercial Underwriting guidelines. • Engage with customers in the renewal process, including price negotiation and collecting key updates. • Collaborate with Credit and Commercial Underwriting (CUW) teams on high-risk policy management, ensuring seamless execution of recommendations and effective customer communication. • Ensure compliance with all internal and external regulatory standards. • Implement account management plans based on the target service model: Achieve business targets related to retention, pricing, and compliance through effective account management and customer engagement strategies.

🎯 Requirements

• Bachelor's degree in a related field. • 2-4 years of experience in account management, underwriting, or a related sales/service environment. • Knowledge of the credit insurance market, including brokers and competitors. • Strong ability to manage a high volume of clients while maintaining strong relationships. • Problem-solving skills with a strategic, adaptable approach to client and operational challenges.

🏖️ Benefits

• Competitive compensation • Annual bonus eligibility and/or commission structure opportunities • 401(k) discretionary match of up to 6% • Flexible work schedules • Health and wellness benefits • Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off • Tuition Reimbursement • Family care resources, including fertility and adoption benefits