Intake Coordinator

Job not on LinkedIn

🔥 1 hour ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $24 - $28 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allied Roofing Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏗️ Construction

🤝 B2B

Construction • B2B

Allied Roofing Partners is a national residential roofing group that builds and supports a network of market-leading roofing contractors across the United States. The company provides flexible capital, strategic and operational support, shared resources, and a partner network while preserving operational autonomy and the local brands and legacies of its partner companies. Allied focuses on long-term partnerships to drive growth, operational excellence, and value creation for employees, customers, and communities.

📋 Description

• Answer inbound customer calls professionally and promptly • Build rapport and establish trust with prospective customers • Gather customer information and accurately document details within company systems • Qualify incoming leads based on established criteria • Schedule appointments and coordinate customer requests • Respond to customer questions regarding services, processes, and next steps • Maintain accurate records within CRM and scheduling systems • Follow up with customers as needed to ensure a positive experience • Support lead management and customer communication initiatives • Collaborate with sales, operations, and administrative teams • Assist with overflow call volume and special projects as assigned

🎯 Requirements

• Previous experience in customer service, inside sales, appointment setting, call center, administrative support, or similar customer-facing roles • Excellent verbal communication and phone skills • Strong organizational and time management abilities • Ability to work independently in a remote environment • Comfortable learning and utilizing CRM (Roofr/Jobber/AccuLynx), scheduling, communication software, and VoIP phone system (RingCentral) • Professional, dependable, and customer-focused demeanor • Strong attention to detail and follow-through • Professional home office setup in a quiet area • Reliable high-speed internet • Ability to participate in video meetings and utilize company communication systems effectively • Roofing industry experience would be given priority consideration • Experience in HVAC, solar, windows, siding, remodeling, construction, or other home-improvement companies • Experience qualifying leads and scheduling appointments using a CRM • Experience working in a remote contact center or call center environment • Bilingual (English/Spanish) candidates are encouraged to apply

🏖️ Benefits

• Fully remote work environment • Flexible part-time scheduling opportunities • Growth opportunities within a rapidly expanding organization • Professional development and training • Opportunity to help build a new Contact Center from the ground up