Business Applications Analyst

🔥 16 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Allied Benefit Systems's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

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Logo of Allied Benefit Systems

Allied Benefit Systems

201 - 500 employees

Founded 1980

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Allied Benefit Systems is a national healthcare solutions company that provides health plan administration, care and cost management, provider network services, and data analytics to employers, members, and benefits consultants. The company focuses on reducing healthcare costs, optimizing plan performance, and improving member experience through administrative services, analytics & insights, and customizable provider networks.

📋 Description

• Serve as the primary liaison between business teams, IT, and vendors for assigned business applications • Configure, administer, and maintain business applications, including workflow design, system setup, and user access management • Manage application enhancements, updates, and releases • Gather, analyze, and document business requirements for enhancements, integrations, and process improvements • Develop and maintain process flows, user stories, standard operating procedures, and application documentation • Analyze business processes and implement improvements to increase efficiency, automation, and operational effectiveness • Facilitate requirements gathering sessions and stakeholder meetings • Support implementations, upgrades, and integrations • Coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation • Troubleshoot application issues, respond to support tickets, and coordinate resolution with internal teams and vendors • Monitor application performance, user feedback, and vendor service levels • Support vendor onboarding and manage ongoing vendor relationships • Maintain application, vendor, and process documentation for governance, compliance, and audit readiness • Develop and maintain reporting and metrics related to application performance, vendor effectiveness, and process improvements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent work experience required • Minimum of 5 years of experience in a similar role • Application Management experience • Vendor Management experience • Strong Project or Program Support experience • High attention to detail and organizational skills • Ability to monitor and prioritize multiple deadlines and projects simultaneously • Experience reading, analyzing, and reviewing organizational metrics and data (preferred) • Cable broadband or fiber optic internet service with at least 100Mbps download/25Mbps upload • Ability to perform extended sitting and computer work

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Generous paid time off • Tuition reimbursement • Employee Assistance Program (EAP) • Technology stipend • Fully remote work • Flexible work-from-home arrangement

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