Auto Telephone Claims Adjuster

🔥 0 minutes ago

🐊 Florida, North Carolina – Remote

infoinfo

💵 $50k - $65.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate minor to moderately complex auto accidents and prepare summaries • Conduct recorded statements with claimants, insureds, and witnesses • Review and evaluate auto claims to determine coverage, liability, and damages • Negotiate and settle claims in alignment with established best practices and guidelines • Collaborate with internal teams to ensure timely and customer-focused claim handling • Maintain compliance throughout the claim lifecycle • Document claim files with clear notes, summaries, and decision rationale • Handle non-represented claims and support timely, accurate claim resolution • No supervisory duties

🎯 Requirements

• Investigate basic and occasionally moderately complex auto claims • Evaluate coverage, determine liability, and negotiate settlements • Maintain compliance with regulatory and company standards • Conduct recorded statements with claimants, insureds, and witnesses • Document claim files with clear notes, summaries, and rationale for decisions • Active insurance license holders must terminate all existing appointments before onboarding and must not hold outside appointments during employment • Applicants with a resident producer license must formally surrender that license when instructed by the licensing team • Authorization to work in the United States • Dedicated, private home workspace free from distractions • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Fully remote work arrangement • Laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Opportunity for professional growth and skill development • Incentive pay (commission, bonus, etc.) if applicable

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