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Bodily Injury Adjuster – Represented, Complex/Severe

🔥 1 minute ago

🐻 Alaska, California, +4 more states – Remote

infoinfo

💵 $56k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Allstate's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury on complex/severe claims • Assess coverage, liability, and damages • Provide exceptional customer service throughout the claims process • Communicate with customers and attorneys through voice calls, email, and text messages • Use innovative platforms and tools to evaluate claims • Negotiate fair injury settlements with all parties involved • Perform detailed damage reviews and interpret policies to determine coverage • Communicate with customers by phone, email, and video chat • Keep customers updated on claim progress and accommodate communication preferences • Evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants • Apply legal and business-standard methodologies and handle challenging, complex negotiations • Use estimate tools, job aids, and settlement platforms • Execute policies according to policy agreements • Maintain clear, timely, and accurate claim documentation in the claims system

🎯 Requirements

• 3+ years of Casualty Represented complex/severe claim handling experience • Proficient communication skills, especially over the phone • Ability to work independently and remotely while managing time efficiently • Familiarity with insurance policies, coverage, and liability determination • Strong critical thinking and problem-solving skills • Knowledge of innovative tools and platforms for claims evaluation • Ability to attend required training sessions and actively participate in virtual learning activities • Ability to successfully complete the training program • Must obtain an adjuster and/or appraiser license within 60 days of hire if applicable • Active insurance license holders must terminate all existing appointments and cannot hold outside appointments during employment • Resident producer license holders must surrender that license when instructed • Must submit to a background investigation • Not available to California, Alaska, Hawaii, Washington, or Puerto Rico residents • Dedicated, private workspace free from distractions with appropriate desk and seating • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Generally, Allstate does not sponsor individuals for employment-based visas for this position

🏖️ Benefits

• Benefits package from Day 1 of employment • Time off and a time off policy supporting work/life balance • Healthcare • Retirement benefits, including 401K/pension • Education reimbursement • Initial and ongoing training • Competitive pay • Career advancement and continuous development support • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs

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