
10,000+ employees
Founded 1931
💼 Consulting
📦 Logistics
🛡️ Insurance
💰 Post-IPO Equity on 2014-01
Consulting • Logistics • Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
🔥 11 minutes ago
🌽 Illinois – Remote
💵 $47.5k - $60.3k / year
⏰ Full Time
⚪️ Entry-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 1%
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10,000+ employees
Founded 1931
💼 Consulting
📦 Logistics
🛡️ Insurance
💰 Post-IPO Equity on 2014-01
Consulting • Logistics • Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
• Virtually inspect property damage • Investigate coverage and interpret policies • Prepare estimates and settle claims promptly and accurately • Handle water-loss claims • Interact with customers, contractors, vendors, third-party carriers, and claimants through voice calls, email, text messages, and video chat • Evaluate and negotiate claim settlements according to legal and business methodologies • Use Xactimate, ClaimsX Video Collaboration, estimate tools, job aids, and settlement platforms • Document claim activity accurately and timely in the claims system • Provide compassionate customer service and guide policyholders through the claims process • Work independently in a fast-paced virtual environment • Participate in comprehensive initial and ongoing training
• 1+ years of previous customer service experience required • Previous industry experience highly desired • Proficiency in Xactimate and other relevant software for virtual assessments preferred • Ability to assess property damages and accurately determine claim coverage • Excellent negotiation and communication skills • Ability to work independently and manage time efficiently in a virtual work environment • Detail-oriented and organized, with focus on high-quality and efficient claim resolutions • Candidate residing in Central & Eastern time zone preferred • May be required to obtain an adjuster and/or appraiser license within 60 days of hire, if applicable • Required to submit to a background investigation • Dedicated, private workspace free from distractions with appropriate desk and seating • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Allstate generally does not sponsor individuals for employment-based visas for this position
• Competitive pay with support for continuous development and career advancement • Flexible scheduling • Time off policy supporting work/life balance • Initial and ongoing training • 401K/pension • Education reimbursement • Programs to help balance work with the rest of your life • Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs
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