Inside Technician Consultant

🔥 1 hour ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $56k - $93.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛜 Network Engineer / Network Administrator

🦅 H1B Visa Sponsor

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Analyzes and processes mitigation, restoration, abatement or mediation invoices for payment to ensure accurate payment amount • Delivers compassionate service that is fast, fair and easy to ensure customer retention • Works independently, prioritizing own responsibilities and managing personal workload • Consistently meets job level behaviors, production, quality, and/or customer service goals • Researches and responds to moderately complex and occasionally complex customer/vendor communications, concerns, conflicts, or issues • Advises management on coaching and mentoring opportunities • Analyzes mitigation, abatement and remediation bills to assess appropriateness of charges and detect duplicate billings • Develops, manages, and audits relationships with vendors in the Allstate preferred vendor network

🎯 Requirements

• Property claims experience with mitigation, restoration, and abatement including reviewing invoices and estimating settlement amounts • Strong organizational skills in pending assignment management • One to two years of estimate proficiency in Xactimate preferred • IICRC certifications are a plus • Strong communication and customer focus with the ability to explain decisions clearly and interact with empathy • Negotiation and vendor management skills, including resolving issues, addressing discrepancies, and partnering effectively with vendors • Analytical and problem-solving skills, with the ability to review data, identify billing issues, and make sound decisions independently

🏖️ Benefits

• Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to offset internet costs • Opportunities for professional development • Paid time off • Work from home flexibility