SIU Field Investigator

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $60k - $104.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate and analyze complex, multi-discipline coverage and claims referred to the Special Investigation Unit for potential fraud • Conduct background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches • Review and analyze medical notes, bills, and property damage • Conduct surveillance and create scene reconstructions when needed • Determine whether fraud can be substantiated and support lawsuits • Enter SIU claim data into multiple systems • Review investigations with fraud outcomes and validate whether denial is appropriate • Update files with investigation outcomes and return files for further handling when fraud is not established or evidence is insufficient • Conduct online data application searches, research, evaluations, and complex site inspections • Validate investigative information, follow up on leads, summarize documents, and document claim-file decisions • Use analytic tools or SIU field intelligence to identify complex claims and support fraud and damages evidence • Research and respond to complex customer communications, concerns, conflicts, or issues • Provide work guidance, mentoring, and coaching to less senior employees and the team

🎯 Requirements

• Experienced SIU Field Investigator • Reside in or near Bronx, Manhattan, Westchester, or surrounding areas • Conduct complex investigations, online research, site inspections, surveillance, interviews, and scene investigations • Skills in documentation, law enforcement, and special investigations • Candidates must possess authorization to work in the United States • Applicants with an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment • Applicants seeking an adjuster role who hold a resident producer license must surrender that license when instructed by the licensing team • Dedicated, private workspace free from distractions when working from home • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home • Remote work arrangement • Incentive pay (commission, bonus, etc.) if applicable