Drayage Operations Specialist

Job not on LinkedIn

🕒 October 9

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alpha Staffing and Recruiting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

📦 Logistics

🎯 Recruiter

Logistics • Recruitment

Alpha Staffing and Recruiting is a boutique staffing and recruiting firm built specifically for the logistics and supply‑chain industry. They source and place operations, sales, and back‑office talent (including carrier sales/brokerage, operations, account management, and accounting/support roles) via domestic recruiting and dedicated offshore staffing teams. Relationship-driven and industry‑experienced, Alpha provides end‑to‑end services — intake and scoping, sourcing and interviews, onboarding support, and ongoing collaboration — and serves both hiring clients (logistics companies and brokerages) and candidates seeking logistics careers.

📋 Description

• Coordinate and manage end-to-end drayage and intermodal shipments across the United States, including container pickups, deliveries, and empty returns. • Schedule and confirm appointments with ports, rail ramps, warehouses, distribution centers, and other facilities. • Communicate with drayage carriers, dispatchers, customers, and internal teams to ensure timely pickup and delivery. • Monitor shipment status, proactively address delays, and resolve operational issues involving missed appointments, equipment availability, and container returns. • Track and manage accessorial charges, including detention, demurrage, chassis, storage, pre-pull, dry run, and waiting time. • Review carrier invoices and supporting documentation to verify rate accuracy and ensure charges comply with agreed-upon terms. • Investigate discrepancies, dispute unauthorized or incorrect charges, and coordinate resolutions with carriers and internal accounting teams. • Process freight invoices and maintain accurate shipment documentation, including Bills of Lading (BOLs), Proofs of Delivery (PODs), delivery orders, interchange receipts, and accessorial receipts. • Coordinate vendor payment documentation and work with Accounts Payable to ensure timely and accurate payment processing. • Assist with customer billing, invoice reconciliation, payment tracking, and outstanding balance investigations. • Maintain accurate shipment records, cost details, and operational updates in the transportation management system (TMS). • Prepare operational reports, aging reports, and accessorial summaries to support cost control and performance monitoring. • Identify opportunities to reduce unnecessary accessorial charges, improve carrier performance, and streamline drayage workflows.

🎯 Requirements

• 1-3+ years of experience in drayage, intermodal transportation, freight brokerage, or logistics operations. • Strong understanding of U.S. port, rail ramp, container, chassis, and empty-return processes. • Hands-on experience managing detention, demurrage, chassis, storage, pre-pull, and other accessorial charges. • Experience reviewing carrier invoices, reconciling freight charges, and resolving billing disputes. • Knowledge of transportation documentation, including BOLs, PODs, delivery orders, and interchange receipts. • Experience coordinating pickup and delivery appointments and monitoring shipment milestones. • Strong communication, analytical, organizational, and problem-solving skills. • High attention to detail and the ability to manage multiple shipments, deadlines, and priorities simultaneously. • Familiarity with transportation management systems, load boards, carrier portals, and freight billing platforms. • Proficiency in Microsoft Excel, Google Workspace, and transportation-related software. • Ability to work independently in a remote environment and collaborate effectively with cross-functional teams.

🏖️ Benefits

• Fully remote work environment. • Competitive compensation based on experience and qualifications. • Opportunity to work with an experienced transportation and logistics team. • Professional development opportunities within a growing freight brokerage. • A collaborative environment focused on operational efficiency, accuracy, and continuous improvement.

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