Altisource
1001 - 5000 employees
Founded 1999
💼 Consulting
📦 Logistics
🏗️ Construction
Consulting • Logistics • Construction
Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.
Credit Service Representative
🕒 July 29
🗣️🇪🇸 Spanish Required
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Altisource
1001 - 5000 employees
Founded 1999
💼 Consulting
📦 Logistics
🏗️ Construction
Consulting • Logistics • Construction
Altisource is a trusted provider of comprehensive mortgage and real estate solutions. The company offers a wide range of services including online marketing and auction platforms for residential real estate, asset management for real estate owned (REO) properties, and full-service real estate brokerage. Altisource also provides title and settlement solutions, appraisals and valuations, mortgage fulfillment, and risk management services. They serve servicers, originators, and investors, with specialized services designed to maximize results, minimize costs, and mitigate risks associated with real estate and mortgage transactions. Furthermore, Altisource offers platforms for vendor management, commercial servicing, and construction risk management. Their solutions aim to enhance quality, lower costs, and increase efficiencies in real estate transactions.
📋 Description
• Investigate, verify, and analyze credit information supporting loan decisioning • Deliver fast and accurate credit report supplements • Serve as a trusted customer‑facing expert throughout the credit verification process • Manage incoming and pending supplement requests with attention to detail • Interpret and review credit reports, including complex scenarios such as bankruptcy or foreclosure • Ensure compliance with all Federal and State regulations and privacy standards • Document and adhere to training manuals, workflows, and policy guidelines • Work closely with credit operations and production teams to prioritize supplement requests
🎯 Requirements
• Experience in the financial services or mortgage services industry (required) • Strong understanding of credit services, reports, and regulatory considerations • Customer service experience in a professional environment • Ability to interpret complex credit scenarios (foreclosure, bankruptcy, etc.) • Excellent communication, decision‑making, persuasion, and problem‑resolution skills • Comfort working in a fast‑paced, goal‑oriented, team‑based environment • Proficiency with Microsoft Office • Bilingual Spanish/English HIGHLY preferred • Willingness to work the PST time zone
🏖️ Benefits
• Medical, Dental, Vision • FSA • Life + STD/LTD • Paid holidays + 19 days PTO (28 paid days/year)
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