Care Specialist II – Fuze Rx

Job not on LinkedIn

🕒 July 18

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Alto

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚗 Transport

🏗️ Construction

🏛️ Government

Transport • Construction • Government

Alto is a project and organization developing a dedicated high-speed passenger rail network along the Toronto–Québec City corridor. The plan calls for roughly 1,000 km of mainly electrified tracks with speeds around 300 km/h to shorten travel times, stimulate economic growth, create jobs, and reduce greenhouse gas emissions. Alto is actively engaged in public and Indigenous consultation, property acquisition, procurement, and pre-construction research to deliver a major national infrastructure program that aligns with government net-zero and reconciliation commitments.

📋 Description

• Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging • Identify, address, and resolve pharmacy-related inquiries and challenges • Engage with other teams to support patient needs and improve the overall experience • Demonstrate empathy in all patient interactions, effectively handling escalations and providing resolutions to ensure overall satisfaction • Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes

🎯 Requirements

• High school diploma or equivalent • An active pharmacy technician license in good standing with the Board of Pharmacy of the state where you are applying, free of any disciplinary actions • 2+ years experience working in a high volume pharmacy working with patients and providers • Ability to work the following shift: [insert shift here before posting] • Onsite Requirement: Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite • Ability to learn and operate a new pharmacy management system and other relevant programs • Ability to interpret, transcribe, and troubleshoot prescription information • Ability to perform common math calculations • Ability to effectively communicate with patients and providers on the phone

🏖️ Benefits

• dental, vision, and multiple group medical plans to choose from • 401(k) retirement savings plan • group life insurance • accidental death and dismemberment (AD&D) insurance • flexible spending account (FSA) • health savings account (HSA) (depending on medical plan) • commuter benefits • employer-paid short-term disability (STD) and long-term disability (LTD) insurance • additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program) • accrued paid vacation and sick time • 11 paid holidays (seven for Pharmacy and Care team members) • eight weeks of paid parental leave for eligible employees