Digital Health Care Coordinator

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🔥 5 minutes ago

🐊 Florida, New Mexico, +1 more states – Remote

🐊 Florida – Remote 🌶️ New Mexico – Remote 🚗 Michigan – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Altro Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Altro Health is a healthcare-focused technology and coordination platform that enables wellness businesses to offer medically supervised programs and clinical services under their own brand. The company provides turnkey branded storefronts and patient portals, payment processing, clinician oversight, licensed pharmacies and lab testing coordination, and 50-state coverage so partners can launch services quickly (promising a one-business-day setup) without building medical infrastructure. Altro serves wellness practitioners and businesses by handling the clinical infrastructure while partners keep client relationships.

📋 Description

• Execute clinical protocols and established workflows for order processing, patient communication, and care coordination • Flag protocol deviations early and escalate appropriately • Manage the daily order queue and monitor at-risk orders • Coordinate with labs and pharmacies to keep fulfillment moving • Escalate potential delays before they occur • Triage asynchronous inbound patient messages and respond in a warm, clinically sound voice • Manage the phone line and determine when to answer, escalate, or involve a clinician • Support internal care coordination between clinical, fulfillment, and partner teams • Provide clinical clarifications and maintain clean handoffs

🎯 Requirements

• MA, LVN/LPN, RN, or clinical coordinator background • 4+ years of clinical experience • At least 1 year at a digital health company with asynchronous patient communication • Excellent bilingual written and spoken communication • Ability to communicate directly with US-based English- and Spanish-speaking patients and partners • Reliable schedule and availability during morning Eastern Time hours • Detail-oriented with strong documentation practices • Must be based in and work from the United States • Willingness to sign a BAA and complete a background check before starting • Prior HIPAA training, or willingness to complete it before starting • All patient communication must stay in company systems • Professional Spanish fluency is a nice-to-have • Experience with EHRs, telehealth platforms, or pharmacy/lab portals is a nice-to-have • Background in functional/longevity medicine, peptides, or hormone optimization is a nice-to-have • Customer service experience at a high-touch consumer brand is a nice-to-have • Weekend availability is a nice-to-have

🏖️ Benefits

• Remote, US-based • Approx. 30-35 hours per week • Hourly rate, negotiable based on experience • 1099 independent contractor classification • Morning availability in Eastern Time

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