Clinical Care Coordinator

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Amae Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🔬 Science

Healthcare • Wellness • Science

Amae Health is a clinical health services organization that delivers precision medicine and integrated, in-person care for people living with complex mental health conditions. The company operates outpatient clinics in multiple U. S. cities and offers multidisciplinary services—psychiatry-led treatment, group therapy (CBT, DBT), family support, integrated nutrition/exercise/sleep management, primary care, mindfulness and holistic health coaching, and peer support—while partnering with academic medical centers to advance research. Amae combines clinical care with data-driven research and administrative/technology support to personalize treatment and scale evidence-driven approaches toward improved outcomes and new discoveries.

📋 Description

• Coordinate with the growth and enrollment team to ensure intakes are scheduled, attended, and members are placed into appropriate cohorts • Schedule and confirm appointments; manage member phone, email, and secure-message communication • Maintain accurate attendance and cohort records in the EHR and update member records as directed • Support documentation workflows and outcomes-measure reminders • Coordinate cohort start dates, backfilling open seats, and discharge logistics • Welcome new members, explain the virtual platform, and complete pre-session checks • Reach out to members who miss sessions, identify barriers, and flag concerns to the care team • Foster belonging and participation in virtual sessions • Assist licensed group facilitators with opening rooms, managing breakout rooms, tracking attendance, and monitoring chat • Co-lead structured, non-therapy components such as check-ins, skills practice, wellness, or social activities using approved materials • Observe and immediately escalate risk or safety concerns to the clinician on duty per crisis protocol • Participate in daily/weekly care team huddles and share observations on member engagement • Connect members to community resources and supports in coordination with therapists and the care team • Contribute to projects supporting program growth and member success • Support virtual Intensive Outpatient Program cohorts without replacing licensed clinicians, leading psychotherapy groups, conducting clinical assessments, or making clinical determinations

🎯 Requirements

• Bachelor's degree in psychology, social work, public health, nursing, or a related field (or equivalent experience) • 1+ year of experience in a behavioral health, care coordination, community health, or member-facing support role (preferred) • Strong technology skills, including confidence using video platforms such as Google Meet • Comfortable working in electronic health records and secure messaging tools • Ability to troubleshoot basic technical issues for members and staff • Strong organization and attention to detail • Excellent interpersonal skills; warm, steady presence with people experiencing depression and anxiety • Ability to work one-on-one and in groups • Understanding of confidentiality, member rights, and trauma-informed care • Group facilitation experience (preferred) • Reliable home workspace with private, high-speed internet • Ability to work Monday through Friday, 9am–5pm PST; PST-based candidates strongly preferred

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Parental leave • Programs built around well-being • Ongoing training, supervision, and mentorship in evidence-based severe mental illness care • Meaningful clinical depth and purpose-built tools • Manageable caseloads • Contribution to new outcomes frameworks and research

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