Business Operations Lead

🕒 April 24

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Ambience Healthcare

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

Ambience Healthcare is a leading provider of ambient AI solutions designed specifically for healthcare settings. The company specializes in integrating advanced AI technologies into electronic health records (EHRs) to enhance specialty workflows, improve documentation accuracy, and optimize billing processes in real-time. With features such as real-time clinical note generation, integrated coding assistance, and automatic referral letter generation, Ambience Healthcare aims to reduce clinician burnout and improve healthcare system efficiency. The platform is highly adaptable, catering to a wide range of specialties including emergency medicine, cardiology, gastroenterology, oncology, urology, psychiatry, pediatrics, hospital medicine, and orthopedics. By seamlessly integrating into existing healthcare workflows, Ambience Healthcare provides a comprehensive solution to streamline patient care and support healthcare professionals across various medical fields.

📋 Description

• Drive high-leverage, cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks. • Redesign implementation workflows to lift site go-live throughput with the same team capacity. • Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact. • Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education. • Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions. • Launch finance tooling MVPs such as license management and automated monthly true-ups. • Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative.

🎯 Requirements

• 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery. • Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs. • Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data. • Excellent executive communication: crisp memos, clear asks, and tight stakeholder management. • High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership. • Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards. • Healthcare or other regulated industry experience. • Hands-on familiarity with modern data stacks as a consumer or partner, such as Snowflake, dbt, and Sigma. • Experience building operating cadences in high-growth SaaS startups. • Familiarity with CRM and RevOps tooling.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents • 401(k) with a company match of up to 3% of base salary • A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based. • Parental leave to support your family needs • Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered • Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.