Senior Account Relations Coordinator

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

American Fidelity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

American Fidelity is a provider of employer-focused benefits and supplemental insurance solutions that helps organizations design, administer, and communicate their employee benefits programs. The company combines voluntary insurance products, administrative services, benefits education, and a digital enrollment platform (AFenroll® and a mobile app) with year-round account support and professional enrollment services to improve employee engagement and simplify HR benefits administration. American Fidelity serves a range of industries—especially education and public sector employers—by offering tailored, industry-specific benefits packages and compliance support.

📋 Description

• Build and maintain strong relationships with VIP and high-profile employer groups within an assigned territory • Provide dedicated support and issue resolution, with specialized focus on billing and customer service • Act as a liaison between employer groups and key internal departments • Provide solutions that meet customer needs, improve account retention, and maintain business goals • Offer training and support to internal and external customers on administrative processes, tools, and services • Maximize customer and field staff understanding and utilization

🎯 Requirements

• Bachelor’s Degree From Four-Year College or University general area of study required; in lieu of Bachelor’s degree, 3-5 years of job specific, customer service-related experience or Associate’s degree with 1-3 years of job specific, customer service related experience • Excellent customer service skills • Advanced analytical skills • Advanced proficiency with PC Windows-based software including Microsoft Office applications • Advanced knowledge of enrollment, group set up and billing systems, including OIPA, Alegeus, Mainframe, OnBase, and Afenroll • Ability to adapt to new software technology applications • Strong organizational skills with proven attention to detail • Outstanding oral and written communication skills • Ability to communicate with all levels of leadership • Ability to multi-task • Excellent interpersonal skills • Ability to work well in a team environment • Life and Health insurance license