Academic Advisor

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Military University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

American Military University is an accredited online university founded to serve military servicemembers and has expanded to serve working adults and civilian learners through flexible, career-focused undergraduate and graduate programs. It operates as part of the American Public University System, emphasizing accessible, affordable distance education with specialized centers (e. g. , Center for Cyber Defense, Center for Space Studies) and a mission to prepare students for service and leadership in a global society.

📋 Description

• Guide, encourage, and inform students about academic options for progressing through their programs • Help students identify and meet educational goals through email, phone, chat, and other remote channels • Build relationships with prospective, current, and returning students while representing the university • Initiate and respond to questions about academic advising, programs, policies, campus and form navigation, and student concerns • Conduct student outreach and provide advice and direction on next steps • Document all student interactions clearly • Review degree plan change requests and advise on credit impact, time to completion, planning, and recommended paths • Apply inquisitive, appreciative, developmental, and prescriptive advising strategies • Monitor student behavior trends and support targeted outreach initiatives and process changes • Maintain knowledge of and advise distinct student populations or programs • Encourage and guide students toward successful program completion • Meet service-level agreements and department service expectations • Review processes and policies and recommend improvements • Participate in professional development, department committees, task forces, university organizations, and industry organizations such as NACADA • Interact with other university departments on behalf of students • Perform other duties as assigned

🎯 Requirements

• Conferred Bachelor's degree from an accredited institution • Excellent oral and written communication skills • Bilingual English/Spanish highly preferred • Effective interpersonal skills, including influencing, persuasion, elicitation, and listening • Understanding of student development theory • Excellent student and customer service skills • Ability to advise effectively in ambiguous and unstructured scenarios • Ability to manage multiple tasks under tight deadlines with minimal supervision • Rational and objective decision-making • Ability to navigate multiple systems and adjust quickly to ongoing technology changes • Optimism and positivity • Creativity • Critical thinking • Problem solving • Ability to adjust quickly to changes • One year of professional office experience, preferably in a collegiate or academic advising setting • Knowledge of undergraduate and graduate student development theory • Knowledge of theory and best practices in academic advising • Experience influencing, informing, and persuading students on complex academic matters is a plus • Experience working with students from diverse cultural, socioeconomic, and academic backgrounds is desirable • Ability to work 9:30 a.m.–6:00 p.m. Monday–Thursday and 8:00 a.m.–4:30 p.m. Friday

🏖️ Benefits

• Continuing professional development and education opportunities • Equal opportunity employment • Compensation and benefits information available upon request for eligible remote residents in states with pay transparency requirements