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Academic Advisor

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on American Military University's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of American Military University

American Military University

1001 - 5000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

American Military University is an accredited online university founded to serve military servicemembers and has expanded to serve working adults and civilian learners through flexible, career-focused undergraduate and graduate programs. It operates as part of the American Public University System, emphasizing accessible, affordable distance education with specialized centers (e. g. , Center for Cyber Defense, Center for Space Studies) and a mission to prepare students for service and leadership in a global society.

📋 Description

• Guide, encourage, and inform students about recommended academic options and progress through their programs • Communicate with students remotely via email, phone, chat, and other channels throughout their enrollment cycle • Build relationships with prospective, current, and returning students while representing the university • Respond to questions about academic advising, programs, policies, campus and form navigation, and student concerns • Conduct outreach providing friendly, helpful advice and direction on next steps • Document all student interactions clearly • Review degree plan change requests and assess credit impact, time to completion, and student planning factors • Recommend appropriate academic paths and process degree changes and program additions accurately and promptly • Apply inquisitive, appreciative, developmental, and prescriptive advising strategies • Monitor student behavior trends and support targeted outreach or process changes • Advise distinct student populations and academic programs • Encourage, motivate, and guide students toward successful program or academic goal completion • Meet service-level agreements and department service expectations • Review processes and policies and recommend improvements • Participate in professional development, department committees, task forces, university organizations, and industry organizations such as NACADA • Collaborate with other university departments on behalf of students • Perform other duties as assigned

🎯 Requirements

• Must hold a conferred Bachelor's degree from an accredited institution • Excellent oral and written communication skills • Bilingual English/Spanish highly preferred • Effective interpersonal skills, including influencing, persuasion, elicitation, and listening • Understanding of student development theory • Excellent student and customer service skills • Ability to effectively advise in ambiguous and unstructured scenarios • Demonstrated ability to manage multiple tasks under tight deadlines with minimal supervision • Rational and objective decision making • Ability to navigate multiple systems and adjust quickly to ongoing technology changes • Critical thinking and problem-solving abilities • Ability to adjust quickly to changes • One year of professional office experience, preferably in a collegiate or academic advising setting • Knowledge of undergraduate and graduate student development theory preferred • Knowledge of theory and best practices in academic advising preferred • Experience influencing, informing, and persuading students on complex academic matters is a plus • Prior experience working with students from diverse cultural, socioeconomic, and academic backgrounds desirable • Must be able to work 9:30 a.m.–6:00 p.m. Monday–Thursday and 8:00 a.m.–4:30 p.m. Friday

🏖️ Benefits

• Continuing professional development and education opportunities • Equal opportunity employment • Compensation and benefits information available upon request for eligible residents of states with pay transparency requirements

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