Virtual Events Specialist

🔥 40 minutes ago

🗽 New York, Maryland – Remote

🗽 New York – Remote 🦀 Maryland – Remote

💵 $56.2k - $76.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎪 Events

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American Physical Society

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1899

🔬 Science

📚 Education

🤝 Non-profit

Science • Education • Non-profit

American Physical Society is a non-profit professional organization and scholarly publisher that advances and promotes the practice of physics. It publishes the Physical Review family of journals (including Physical Review Letters, Physical Review X, and Reviews of Modern Physics), runs open-access publishing initiatives, organizes scientific meetings and conferences for specialized physics communities, provides member services to over 50,000 physicists worldwide, and advocates on behalf of the physics research and education enterprise. The society is headquartered in College Park, MD and offers resources for careers, outreach, and policy engagement.

📋 Description

• Act as product manager for assigned virtual/hybrid events and webinars. • Create RFPs, analyze proposals and make recommendations for the best platform/technology for events. • Create relationships with vendors and specialists to execute APS digital events. • Review and test APS meeting systems for accuracy, functionality and quality and work to fix errors independently or flag issues with developers. • Design layouts in self-service digital event platforms. • Work with staff to oversee the APS meeting apps. This includes layout, best practices, quality control and notifications. • Acts as liaison to the Corporate Relations team to ensure accuracy of exhibit and sponsorship listing in the meetings’ mobile app and virtual platform. • Completes data entry for special programs and events for meeting mobile apps and platforms. • Collects and maintains documentation in team managed webinars. • Provides live support to organizers, attendees and presenters during virtual only sessions and webinars. • Create Frequently Asked Question documentation for various programs and platforms. • Checks presenter/chair status and conducts training for presenters, moderators, program chairs, volunteers and staff. • Monitors, manages and is the first point on virtual platform and mobile app questions for APS managed meetings and events from customers/registrants. • Explores and suggests event technology to create a better user experience for APS meeting attendees. • Analyze post event survey and platform data to create reports for staff and volunteers. • Partners with meetings logistics team, scientific programs team and APS communications team to facilitate all related meetings logistics and communications.

🎯 Requirements

• Minimum of 2 years of relevant experience, preferably within non profits and or associations. • History with in-person, hybrid and virtual meetings and webinars are a plus. • Experience with the following components/systems preferred: Webcasting and virtual meeting platforms • Video editing tools, such as Adobe Premiere, Camtasia or iMovie • Outstanding customer service skills including the ability to explain technology to end users in a clear and friendly manner. • Ability to manage assigned projects with numerous departments, volunteers and vendors involved. • Extensive knowledge of Zoom webinar and meetings for 50+ participants. • Presentation skills with ability to take concepts and/or ideas and easily translate into written or spoken instructions. • Ability to conduct training materials for presenters, chairs and staff. • Creative problem solving and troubleshooting skills. • Knowledge of the best practices for online presentations. • An understanding of learning management systems and/or digital education repositories is a plus. • Excellent oral and written communication skills and organizational skills are required. • Interest in online education and instructional design is highly desirable. • Desire to learn new technologies is preferred.

🏖️ Benefits

• Flexible schedules and ability to work remotely • 8% employer-paid retirement contribution • Investment advisement services: 100% employer paid • Medical benefits: PPO or HDHP option • Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment • Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid • Vision benefits: individual and dependent coverage 100% employer paid • Basic Life & Accident insurance: employee coverage 100% employer paid • Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage • Disability insurance: employee coverage 100% employer paid • Voluntary Accident & Critical Illness insurance • Healthcare, Commuter & Dependent care flexible spending accounts • Vacation: 15 days annually • Generous holiday leave: 17 paid office closures; includes one week closure at the end of December • Personal leave: 4 days annually • Volunteer leave: 1 day annually • Sick leave: 10 days annually • Bereavement & Compassion leave: 2 -15 days based on loss • 12 weeks employer-paid family leave • College tuition reimbursement plan • Job related seminar & continuing education 100% employer paid • Professional Certification/Recertification 100% employer paid • Training and professional development; access to LinkedIn Learning on-demand courses • Employee Assistance Program • Mindfulness Meditation: live and on-demand classes