Account Manager – Healthcare

🔥 0 minutes ago

🌲 North Carolina, Ohio, +2 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of Americhem

Americhem

501 - 1000 employees

🏭 Manufacturing

🏗️ Construction

🚘 Automotive

Manufacturing • Construction • Automotive

Americhem is a global custom compounding and masterbatch manufacturer that designs and formulates thermoplastic compounds, color masterbatches, and additive systems for performance, appearance, and regulatory compliance. The company provides engineered polymer solutions and testing, design support, custom manufacturing, and field services for high-stakes industries such as healthcare, transportation, electronics, packaging, and building materials, emphasizing sustainability and global certifications.

📋 Description

• Engage customers through in-person visits, phone, email, and virtual meetings • Develop “high, wide and deep” customer relationships • Meet commercial KPIs, including volume growth, pricing actions, and on-time payments • Build trust and rapport to drive long-term customer retention and satisfaction • Recommend solutions and product options based on customer needs and feedback • Collaborate with sales and marketing teams on leads and campaigns • Support account activities, manage CRM data, and respond to inquiries promptly • Identify sales opportunities through day-to-day customer interactions • Coordinate with internal stakeholders to resolve issues and improve customer experience • Provide technical guidance and material recommendations based on customer application requirements • Support material selection, processing optimization, and performance troubleshooting • Translate technical customer needs into internal development or formulation direction • Collaborate with R&D, technical service, and operations teams • Support revenue growth by managing customer accounts and driving sales • Meet volume growth targets, pricing actions, on-time payment, and other commercial metrics

🎯 Requirements

• Bachelor’s degree in Materials or Plastics Engineering or a related Engineering discipline required • 5+ years of experience in account management, Business Development, Inside Sales or Technical Sales within a plastics, polymer, compounding or manufacturing environment, preferably within large resin producers • Experience with CRM tools and managing a high volume of accounts preferred • Up to 50% travel • Clear and professional communication • Strong relationship-building with a customer-first mindset • Organized, detail-oriented, and self-motivated • Adaptable and calm in a high-volume, fast-paced environment • Team player who thrives in cross-functional collaboration

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