Experienced Travel Consultant

🕒 June 19

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $39.2k - $72.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Conduct analysis and research on travel options • Proactively anticipate traveler needs and sell additional services • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Use Global Distribution Systems (GDS), specifically Sabre • Ensure compliance with customer travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Requirements

• Minimum of 3 years’ corporate travel experience • Native GDS expertise, specifically Sabre • Professional written and verbal communication • Attention to detail • Integrity and care when handling personal traveler information • Strong understanding of the travel industry and business travel • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback • Flexibility to work day, afternoon, and night shifts, including weekends • Availability for 24x7 hours of operation

🏖️ Benefits

• Flexible benefits tailored to each country • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support employees and their immediate family • Travel perks and weekly deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global Inclusion Groups • Reasonable accommodation for qualified individuals with disabilities