Sales Operations Manager

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $88.2k - $163.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Own and drive high-impact projects across sales process design, systems, forecasting, and analytics • Act as a strategic and operational partner to sales leadership • Distill complex business problems and cross-functional processes into actionable requirements and solutions • Design, document, and improve end-to-end sales processes from lead routing and territory assignment through pipeline management, forecasting, pricing, contracting, and implementation • Partner with Marketing, Solutions, Account Management, Pricing, Implementation, Enablement, and Analytics stakeholders • Build, maintain, and refine sales forecasting methodology and cadence • Lead territory design and account segmentation projects using data-driven approaches • Create dashboard and analytics requirements covering pipeline health, rep productivity, conversion rates, and sales KPIs • Optimize the GTM technology stack, including Gong, Outreach, 6sense, and ZoomInfo/data enrichment tools • Identify workflow inefficiencies and lead process improvements and system enhancements • Support strategic analyses for sales leadership, including productivity benchmarking, win/loss deep dives, and territory rebalancing • Partner with annual planning teams on pipeline/coverage modeling, headcount and capacity planning, systems and process readiness, and plan communication and rollout

🎯 Requirements

• At least 5 years of experience in Sales Operations, Revenue Operations, or a related analytical/GTM role • Ability to distill complex problems and business processes into simplified, actionable requirements and solutions • Extensive hands-on experience in sales process design, forecasting methodology, and territory design • Advanced proficiency in Salesforce, including configuring reports and dashboards • Practical experience with Gong, Outreach, 6sense, and ZoomInfo or comparable sales tools • Strong analytical and Excel/data modeling skills • Ability to translate data into clear business recommendations • Excellent written and verbal communication skills • Ability to influence senior stakeholders without formal authority • Highly organized and self-directed • Comfortable operating with ambiguity in a fast-paced environment • Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience

🏖️ Benefits

• Discretionary annual bonus based on company and individual performance • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Weekly travel deals on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups • Reasonable accommodation for qualified individuals with disabilities