Associate Director, Corporate Affairs, Social Media Strategy

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $144.7k - $195.8k / year

⏰ Full Time

🟠 Senior

💕 Social Media Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Amgen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $28.5G Post-IPO Debt on 2022-12

Healthcare • Biotechnology • Pharmaceuticals

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Lead Amgen’s corporate social media strategy, channel roadmap, and operating model • Advise on audience behavior, platform trends, digital culture, AI, and reputational risks • Translate audience insights into content, channel, and engagement strategies • Drive social-first storytelling, content strategy, and paid/organic distribution • Integrate social media into enterprise communications, executive thought leadership, and major corporate initiatives • Lead the employee social ambassador program and strengthen cross-channel audience engagement • Establish social media policies, governance, and compliance standards • Oversee channel operations, community management, moderation, and risk escalation • Support issues management and crisis communications through social insights and rapid response • Lead social listening, competitive intelligence, and audience insights • Measure performance and optimize strategy using data-driven recommendations • Drive responsible adoption of AI and emerging technologies for social media and communications • Build social media capabilities through training, coaching, and best practices • Manage agency, platform, and technology partners, including budgets and performance • Lead complex cross-functional initiatives across Corporate Affairs and global stakeholders • Report to the Senior Director, Social & Digital Media within the External Engagement team • Partner across Corporate Affairs and with Law, Regulatory, Compliance, Privacy, Security, agency and technology partners

🎯 Requirements

• Doctorate degree and 3 years of social media, digital communications, marketing, corporate communications, or related field experience OR Master’s degree and 5 years of experience OR Bachelor’s degree and 7 years of experience OR Associate’s degree and 12 years of experience OR High school diploma / GED and 14 years of experience • 3 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources • Progressive experience in corporate social media, digital communications or integrated communications, including complex social media programs and initiatives in biotechnology, pharmaceuticals, healthcare or another highly regulated, reputation-sensitive industry • Experience developing and executing enterprise or global social media strategy, governance and channel operations for a large, matrixed organization • Experience with organic and paid social media, major social platforms, audience targeting and segmentation, distribution and amplification strategies, community management, brand safety, accessibility and evolving platform requirements • Experience partnering with Legal, Regulatory, Compliance, Privacy and Security teams to establish social media policies, review workflows, risk controls and escalation protocols • Experience using social listening, audience intelligence, competitive intelligence and cultural insights • Experience developing measurement frameworks and translating performance data into insights and recommendations • Experience leading or supporting employee advocacy and executive social media or thought leadership programs • Understanding of the creator and influencer ecosystem • Issues and crisis communications experience, including real-time monitoring, escalation and coordination • Working knowledge of SEO, generative engine optimization (GEO) and digital discovery behaviors • Ability to responsibly apply artificial intelligence and emerging technologies with attention to governance, accuracy and risk • Ability to build organizational capability and lead through influence • Experience managing agencies, technology partners, budgets and multiple complex workstreams • Exceptional writing, editing, presentation and strategic counsel skills • Highly self-directed, curious and proactive, with sound judgment • Sponsorship for this role is not guaranteed

🏖️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • A discretionary annual bonus program • Stock-based long-term incentives • Award-winning time-off plans • Flexible work models where possible • Career development opportunities • Work/life balance support