Amplify Credit Union
201 - 500 employees
Founded 1967
🏦 Banking
👥 B2C
🤝 B2B
Banking • B2C • B2B
Amplify Credit Union is a Texas-based credit union serving consumers and businesses (notably in Austin and across Texas). It offers fee-free personal banking (checking, savings, CDs, Greenlight family mobile money), a full suite of loan products (home mortgages, home equity, refinance, auto, personal, lines of credit, installment and homeowner-express loans), business and commercial banking (commercial loans, treasury/merchant services, ACH origination, remote deposit capture), and wealth management and credit card services. The site emphasizes online banking, fraud/security guidance, branch/ATM locations, and customer service, and cites about 47,000 customers.
Virtual Banker
🔥 0 minutes ago
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Amplify Credit Union
201 - 500 employees
Founded 1967
🏦 Banking
👥 B2C
🤝 B2B
Banking • B2C • B2B
Amplify Credit Union is a Texas-based credit union serving consumers and businesses (notably in Austin and across Texas). It offers fee-free personal banking (checking, savings, CDs, Greenlight family mobile money), a full suite of loan products (home mortgages, home equity, refinance, auto, personal, lines of credit, installment and homeowner-express loans), business and commercial banking (commercial loans, treasury/merchant services, ACH origination, remote deposit capture), and wealth management and credit card services. The site emphasizes online banking, fraud/security guidance, branch/ATM locations, and customer service, and cites about 47,000 customers.
📋 Description
• Utilize a sales-through-service approach, using probing questions and active listening to identify member needs • Recommend solutions that benefit members and deepen their relationship with the Credit Union • Provide superior banking experiences through virtual engagements • Assist members in opening and managing financial accounts remotely • Work with Business Partners to offer holistic member solutions • Build and maintain a book of business of potential and existing members • Understand company deposit products and consumer loans • Create new memberships and activate available accounts • Perform account maintenance and respond to member inquiries • Exercise good judgment in decisions that benefit members and organizational goals • Uphold credit union policies and procedures and champion organizational culture internally and externally
🎯 Requirements
• High School diploma or General Education Degree (GED) required • One year of successful financial institution or sales-related experience required • Desire to help others and willingness to discuss members' financial well-being • Call Center experience preferred, but not required • Must be bondable • Knowledge of personal computers, Microsoft Office products, and telephone use • Knowledge and use of a 10-key is helpful • Reliable internet access with minimum 50MBPS speed • Ability to work a flexible schedule, including weekends • Must have or quickly obtain working knowledge of Credit Union products and services, policies, standard operating procedures, and State and Federal regulations
🏖️ Benefits
• Medical, Dental, and 401(k) programs • 401(k) with a company match of 100% on the first 5% you contribute • Customized volunteer opportunities with signature partners • Additional paid time off for volunteer-related activities • Undergraduate and graduate tuition benefits for eligible full-time and part-time team members • Paid volunteer hours • Development programs • Equal employment opportunity and reasonable accommodations
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