E-commerce Strategy – Operations Lead

🕒 June 24

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AM.PM

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛒 Retail

Retail • Design • Home Decor

AM. PM is a company specializing in innovative bathroom products and accessories, offering a blend of design and functionality. The company has an impressive track record with over 100 design awards in 14 years, including Good Design, Red Dot, and iF Design awards, making it a leader in design innovation. AM. PM is known for its collections like Inspire V2. 0 and products like smart toilets and TouchReel mixers, often promoted during significant sales events.

📋 Description

• Develop and execute a 12–24 month growth strategy focused on market share, margin, and ACOS/ROI • Identify scalable and non-obvious growth opportunities across marketplaces and key retail channels • Define targets by marketplace, category, and SKU; ensure structured execution through weekly business reviews • Own product economics including pricing, promotions, discounts, logistics, VAT, and marketplace fees • Build and manage assortment strategy including SKU architecture, segmentation, and price tiers • Define positioning strategy vs competitors and ensure price parity and basket competitiveness • Optimize product mix based on performance, seasonality, and market demand • Manage Amazon FBA/FBM operations as well as 3PL and warehouse partners • Define and optimize fulfillment strategy to maximize availability and conversion • Own inventory planning, stock allocation, replenishment SLAs, and forecasting accuracy • Reduce operational inefficiencies through packaging optimization, logistics improvements, and return rate reduction • Oversee full marketplace marketing ecosystem (Amazon Ads, PPC, automated campaigns, smart bidding) • Manage external traffic channels including Google Ads, Meta, affiliates, and retargeting • Own promotional strategy: deals, coupons, events, and marketplace campaigns with direct P&L impact • Drive product visibility through keyword strategy, SEO optimization, A+ content, and creative assets • Improve full funnel performance: impressions → clicks → conversions → retention • Systematically manage ratings, reviews, and brand reputation across marketplaces • Build dashboards for revenue, margin, market share, inventory, returns, and performance KPIs • Develop forecasting models for demand, seasonality, and pricing elasticity • Implement automation, tools, and BI solutions to improve decision-making speed and reduce manual work • Manage relationships with Amazon account managers and participate in platform beta programs • Collaborate cross-functionally with logistics, finance, production, design, and legal teams • Lead, mentor, and develop a team of 5 specialists; define standards, processes, and performance culture

🎯 Requirements

• 5+ years of experience in e-commerce / marketplace / Amazon ecosystem roles • Proven experience in P&L or revenue ownership • Experience in performance marketing (PPC, ROAS optimization, external traffic) • Strong analytical mindset with experience in BI, dashboards, and forecasting • Hands-on leadership experience (team management preferred) • High ownership mindset, entrepreneurial approach, and structured thinking

🏖️ Benefits

• Remote work from anywhere within the EU • Competitive compensation package with quarterly performance-based bonuses • A fast-moving, ambitious, and performance-driven team environment • High-impact ownership and challenging responsibilities from day one • A strong collaborative culture built around accountability, initiative, and continuous growth