Client Account Director – Healthcare Accounts

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $130k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

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Amsive

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📣 Marketing

Marketing • Advertising • Data Science

Amsive is a data-led performance marketing agency committed to enhancing ROI through innovative customer acquisition, engagement, and communications solutions. As a full-service marketing partner, Amsive offers a comprehensive suite of strategic marketing services, including direct mail, digital media, SEO, social media, creative content, data intelligence, and advanced analytics. Utilizing their proprietary Audience Science™ platform, Amsive specializes in identifying and connecting with the best customers for their clients, ensuring optimized marketing spend and measurable growth results. With expertise in crafting data-driven, audience-first strategies, they help brands navigate the complex marketing landscape and achieve exceptional results.

📋 Description

• Build empathetic client relationships and understand clients’ marketing and business challenges • Create marketing program solutions addressing client challenges • Lead cross-functional teams developing and delivering omnichannel marketing programs • Develop and manage data-driven marketing programs for health insurance plans and health systems • Drive member acquisition, engagement, and retention across channels • Lead client brand marketing strategy and align brand positioning, messaging, and performance marketing • Interpret data and analytics and craft narratives showing program impact on client business • Own client-facing interaction, overall client satisfaction, and account proactivity • Manage internal project timelines and communicate proactively • Schedule and facilitate client campaign initiatives and internal meetings • Conduct regular client calls to review campaign performance and recommend omnichannel strategies and optimizations • Oversee program implementation, delivery, and execution; manage scope, timing, budgets, and expectations • Facilitate invoicing and maintain or improve account profitability • Develop cross-channel insights and recommendations to improve KPIs • Organize quarterly and annual business reviews, including logistics, narratives, and key insights • Collaborate on agency standards for marketing deliverables including PowerPoints, POVs, and performance reports • Assist with onboarding new accounts, managing existing accounts, and identifying upsell opportunities • Support agency sales and strategy teams with prospect pitching and planning • Provide leadership, assistance, and training to Client Services team members • Log resource hours daily in the designated project management tool

🎯 Requirements

• 8+ years of experience managing direct marketing or digital marketing programs • 2+ years of healthcare experience required • 4+ years of experience in an agency environment preferred • Proven results in Direct Mail, Brand Marketing, Paid Search, SEO and/or social media initiatives • Demonstrated excellence in building and maintaining profitable client relationships • Experience compiling, documenting, and communicating client requirements • Proven experience creating and presenting QBRs/EBRs or similar executive-level business reviews • Experience managing or contributing to brand marketing strategy alongside performance marketing programs • Experience overseeing implementation or managing and executing multi-channel marketing campaigns as the main client point of contact • Experience managing, training, and developing direct reports • Strong written and verbal communication skills • Strong grasp and demonstrated application of marketing and communication principles • Strong project management and organizational skills; experience using Asana preferred • Strong understanding of data and insights for audience, channel, and creative testing strategies, including predictive modeling and segmentation • Advanced knowledge of web analytics and digital marketing tools, including Google Analytics and Google Ads Keyword Planner; Conductor Searchlight and Marin knowledge a plus • Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel • Must live in the United States and work EST or CST time zones • Amsive does not provide sponsorship opportunities • Bachelor's degree or other educational credential is not explicitly required

🏖️ Benefits

• Paid time off including Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays • Dental, Vision, and Health Insurance • 401(k) with a company match program • Paid Parental Leave • Remote work arrangement

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