Supervisor, Revenue Cycle

🔥 5 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Directly oversee the technical workforce and ensure department objectives are accomplished • Supervise Customer Service Representatives handling high-volume patient calls through the Corporate ACD system • Monitor staff performance and conduct performance evaluations • Direct receivable, credit, and collection policies, goals, and objectives • Ensure efficient collection of open accounts receivable and compliance with credit and payment terms • Develop policies and procedures for revenue cycle operations • Provide reporting and analysis on financial and process trends and recommend improvements • Train, support, facilitate, and perform analysis across billing, cash application, settlements, credit card processing, credit and collections, and other financial processes • Perform special projects and billing assignments • Monitor ACD call systems, call volumes, and performance metrics • Respond to patient and insurance-carrier complaints • Analyze and develop improvements for staff and department operations • Guide staff development and advancement • Serve as an information resource for Business Operations on Patient Services and Patient Billing issues • Interview, hire, train, assign, and direct employees • Process biweekly payroll • Enforce information systems security policies and procedures • Mentor employees and direct reports, counsel personnel, provide corrective actions, and facilitate individual and team development • Champion affirmative action efforts in staffing, training, and promotions • Enforce company and department policies and procedures • Assist teams and departments in improving inter- and intra-departmental functions • Perform other duties as assigned

🎯 Requirements

• Demonstrated leadership experience focused on Revenue Cycle Management and/or Accounts Receivable in large, multi-state, integrated healthcare settings • Strong leadership presence • Strong analytical skills • Strong financial acumen • Strong relationship-building skills • Knowledge of Medicare, Medicaid, government payors, commercial insurers, and specialty contracts • Knowledge of medical insurance industry terminology • Knowledge of payor-specific billing and insurance follow-up requirements and guidelines • Knowledge of HIPAA, Sarbanes-Oxley, and other critical governmental regulations • Basic accounting skills • Effective oral and written communication in English • Strong organization and attention to detail • Minimum of three years supervisory experience preferred • Experience coding medical records using ICD and CPT coding systems preferred • Medical Coding Certification preferred • High school diploma or GED required • Bachelor's Degree or 5+ years' revenue cycle experience in lieu of degree, or equivalent combination of education and revenue cycle experience • Master's Degree or MBA highly preferred • Regular and reliable attendance required • Compliance with information systems security policies and procedures required

🏖️ Benefits

• Paid Time Off • 9 observed holidays • Paid family leave • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Healthcare FSA • Dependent Care FSA • Limited Healthcare FSA • Transportation and Parking FSAs • Health Savings Account (HSA) • Matching 401(K) Plan • Training and opportunities for professional growth • Recognition • Flexible health and welfare benefit options