Solutions Engineer

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Amy Cell Talent

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Amy Cell Talent is a service company specializing in outsourced HR, recruiting, and career coaching tailored for small to mid-sized organizations. Since its founding in 2015, Amy Cell Talent has focused on filling the gaps in HR expertise for companies that cannot afford or do not need a full-time HR employee. They offer a range of services including recruitment, HR advisory, and career coaching, helping organizations build strong, effective teams. The company prides itself on a customized approach, providing affordable and efficient solutions that meet the unique needs of each client.

📋 Description

• Partner with Sales to qualify opportunities, understand customer challenges, and shape solution strategies aligned to business outcomes. • Lead discovery sessions focused on workflows, operating models, and tooling across IT, engineering, and business teams. • Design and deliver tailored demonstrations and solution narratives across Atlassian platforms (Jira, Confluence, Jira Service Management, etc.). • Translate customer needs into scalable solution architectures spanning Agile delivery, ITSM, and enterprise work management. • Articulate the value of modern ways of working: connecting portfolio management, DevOps, and service management into a cohesive story. • Provide technical validation and guidance throughout the sales cycle, ensuring solutions are feasible, scalable, and aligned to best practices. • Collaborate closely with delivery teams to ensure continuity from presales to implementation. • Contribute to RFP/RFI responses with clear, structured solution approaches and supporting technical detail. • Stay current on Atlassian capabilities, marketplace ecosystem, and evolving trends in work management and service delivery.

🎯 Requirements

• Demonstrated experience in presales, solutions engineering, or consulting within SaaS or enterprise software. • Strong experience with Atlassian products (Jira, Confluence, Jira Service Management) and their application across IT, software, and business teams. • Working knowledge of Agile, ITSM, and/or DevOps practices and how they translate into tooling and workflows. • Experience designing and presenting solutions that connect technical capabilities to measurable business outcomes. • Strong communication and presentation skills, with the ability to engage both technical stakeholders and executive audiences. • Ability to structure ambiguous problems into clear solution approaches. • Comfort managing multiple opportunities and priorities in a fast-paced environment. • Experience working in a consulting, professional services, or client-facing environment, with exposure to delivering solutions across multiple customers or industries (Nice to Have). • Hands-on experience configuring or administering Atlassian Cloud or Data Center environments (Nice to Have).

🏖️ Benefits

• Equal Opportunity Statement • Professional development opportunities

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