Amynta Group
1001 - 5000 employees
Founded 2018
🤝 B2B
👥 B2C
Insurance • B2B • B2C
Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.
Customer Service Lead
Job not on LinkedIn
🔥 0 minutes ago
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Amynta Group
1001 - 5000 employees
Founded 2018
🤝 B2B
👥 B2C
Insurance • B2B • B2C
Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.
📋 Description
• Serve as the bridge between frontline support and management • Recommend workflow improvements • Update department policies
🎯 Requirements
• Oversee daily operations of customer service team • Mentor team members • Resolve escalated customer issues • Train and onboard customer service representatives • Monitor team metrics • Handle complex customer complaints
🏖️ Benefits
• Equal Employment Opportunity policy • Reasonable accommodation for applicants with disabilities
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