Strategic Account Manager

🕒 January 7

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Placer.ai

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏠 Real Estate

🛒 Retail

🏢 Enterprise

Real Estate • Retail • Enterprise

Placer. ai is a location analytics company that provides businesses with insights into foot traffic and consumer behavior based on physical world location data. Their platform utilizes location information to help retail, real estate, and city planning industries make informed decisions. The company leverages big data and advanced analytics to transform location data into actionable intelligence, driving improvements in marketing effectiveness, site selection, and operational efficiency.

📋 Description

• Own onboarding, support, retention, ongoing success for all Marketplace partners • Stay up to date with partner products and capabilities including new and upcoming partner product releases • Participate in partner onboarding including managing the process with Placer’s Product and R&D teams for initial data delivery and API setup • Support Placer’s Sales, Expansions, and Customer Success teams by helping to answer questions about Marketplace products, including coordinating with partners to participate in customer calls • Work with the Business Development team to ensure that legal agreements including NDAs and data evaluation agreements are submitted and signed to rapidly • Engage actively in partner discussions to position the value of the Placer Marketplace • Partner with cross functional teams to ensure customer feedback is delivered to partners and responses and data updates are shared with Placer’s Customer Success team

🎯 Requirements

• Experience in partner management, customer success, or account management • Incredible precision, attention to detail, and organization skills • 3+ years of customer/partner success experience • Demonstrated experience in presenting complex data in understandable ways to address customers business questions • Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly • Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization • Experience working with cross-functional teams and projects • Aptitude for being organized with flexibility to deliver results in a fast-paced environment • BA/BS degree

🏖️ Benefits

• Competitive salary • Excellent benefits • Fully remote