Enterprise Account Manager

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🕒 January 1

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Logo of Common Great

Common Great

1 - 10 employees

Founded 2022

🤲 Charity

🤝 Non-profit

Charity • Non-profit • Digital Marketing

Common Great is a consultancy that specializes in helping nonprofits innovate their fundraising strategies and enhance their digital marketing efforts. With a focus on using effective tools and technology, Common Great empowers nonprofits to reach their fundraising goals while navigating the complexities of modern donor engagement. They are committed to promoting equitable practices in the nonprofit sector and offer discounted services to organizations led by underrepresented communities.

📋 Description

• Own a portfolio of Enterprise customers with responsibility for renewals and expansion. • Lead strategic account planning, renewal strategy, and expansion motions across complex, multi-stakeholder accounts. • Proactively identify growth opportunities across teams, use cases, and business units. • Partner deeply with Customer Success, Solutions, and Product to deliver value and support expansion. • Lead executive-level conversations around value realization, roadmap alignment, and long-term partnership. • Navigate procurement, security, and commercial negotiations during renewals and upsells. • Maintain clear forecasts and account plans, surfacing risks and opportunities early. • Bring enterprise customer insights back to influence product direction and GTM strategy.

🎯 Requirements

• Have 6–10+ years of experience in Account Management, Sales, or Customer Success roles supporting enterprise SaaS customers. • Have owned renewals and expansion in complex, high-ACV accounts. • Are comfortable multi-threading across technical, business, and executive stakeholders. • Bring strong technical fluency across GTM tooling, data concepts, and integrations. • Can lead with authority while remaining collaborative and customer-centric. • Have grit and resilience—you stay composed through long cycles, negotiation friction, and organizational change. • Enjoy building long-term partnerships, not just closing one-off deals. • Are willing to travel as needed for strategic customer meetings and events.

🏖️ Benefits

• Competitive base compensation with meaningful equity ownership • Health insurance including medical, dental, and vision, HSA and FSA • We pay 100% of your employee premium and 50% of your premium for any dependents • Unlimited Paid Time Off • Paid Company Holidays • Work from home policy including a laptop and support for your home office needs • Monthly Remote Stipend • 401(k) self contribution • Paid Family Leave • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

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