Director of Product Design

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $195k - $208k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Ancestry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Lead the design vision and execution for the Research team • Ensure cohesion and delight across the full customer journey • Partner across product areas and functions to eliminate friction and fill experience gaps • Identify and prioritize user-journey moments that drive trust, retention, and discovery • Collaborate with product, engineering, data, marketing, and customer support • Translate qualitative research and quantitative data into actionable design direction • Evangelize the customer journey internally and foster customer empathy • Guide creation of user flows, prototypes, wireframes, and visual systems • Coach and mentor designers as strategic thinkers and customer advocates • Align with senior stakeholders and guide the team through complex and legacy systems

🎯 Requirements

• Extensive experience in UX or product design • Track record of leading design in cross-functional, collaborative environments • Ability to move between strategic thinking and hands-on execution • Deep understanding of end-to-end customer journey mapping and experience design • Experience leading teams focused on onboarding, lifecycle, navigation, and engagement • Strong foundation in human-centered design • Strong communication and influencing skills • Ability to align diverse stakeholders around a shared vision • Passion for connected, high-trust, user-first experiences • Bonus: Background in consumer subscription products, digital ecosystems, or identity-driven experiences • Successful completion of a background check • Must meet applicable work-location restrictions

🏖️ Benefits

• Bonus eligibility • Equity • Comprehensive health, dental, and vision benefits • Location-flexible work: nearest office, home, or hybrid of both, subject to location restrictions and role requirements • Collaborative workplace • Opportunity to make a meaningful difference • Reasonable accommodations for qualified individuals with disabilities