Staff User Experience Researcher

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $128k - $152k / year

⏰ Full Time

🔴 Lead

🔬 UX Researcher

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ancestry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Lead research strategy and execution for a product domain at Ancestry • Own end-to-end research roadmaps for key product spaces • Identify unaddressed user needs and connect research objectives to domain success metrics • Drive generative and exploratory research during early product discovery • Analyze problem spaces, uncover unmet user needs, and define product direction • Lead or delegate tactical research such as usability testing and concept validation • Design and execute qualitative studies including interviews, usability testing, and diary studies • Design and execute quantitative studies including surveys, card sorts, and tree tests • Triangulate research findings with product analytics, behavioral data, member services and social feedback, and external trend sources • Incorporate AI into research workflows and experiment with emerging tools and methodologies • Partner strategically with Product, Design, and Engineering leads to co-own domain strategy • Challenge product assumptions and shape feature roadmaps

🎯 Requirements

• 7+ years of UX research experience • Experience embedded in cross-functional software development teams delivering large-scale consumer applications (ideally) • Proven ability to work in ambiguous environments and create structured, actionable research plans • Mixed methods research expertise, including qualitative and quantitative research execution • Experience triangulating behavioral data, member services and social feedback, and external trend sources • Practical experience incorporating AI into research workflows • Expertise selecting rapid usability checks versus foundational, longitudinal studies based on project risk and timeline constraints • Strong product analytics fluency • Experience partnering with analytics to validate qualitative hypotheses using behavioral data • Ability to collaborate with Product Managers, Designers, Engineers, and Marketing leads • Successful background check required for employment

🏖️ Benefits

• Eligibility for bonus • Equity • Comprehensive health, dental and vision benefits • Location-flexible work approach: nearest office, home, or hybrid (subject to location restrictions and role requirements) • Reasonable accommodations for qualified individuals with disabilities