Field Service Technician

🕒 May 17

🔔 Pennsylvania – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on ANDRITZ's careers page, not through a job board

First seen by Remote Rocketship May 17

Logo of ANDRITZ

ANDRITZ

10,000+ employees

🚀 Aerospace

🏭 Manufacturing

Environment & Energy • Aerospace • Manufacturing

ANDRITZ is a globally leading supplier of process technologies, equipment, plants, and automation solutions. The company focuses on enabling the green transition through sustainable industrial transformation across multiple sectors including pulp and paper, metals, hydropower, and environmental and energy solutions. With a commitment to innovation and decarbonization, ANDRITZ's comprehensive portfolio includes technologies for recycling, renewable energy, and various industrial applications, contributing to a more sustainable world.

📋 Description

• Provide technical support and as needed response to customers, field technicians, and sales/account managers. • Participate in equipment start-ups, commissioning, and complex repair work. • Read and interpret mechanical drawings, flow diagrams, and schematics to identify issues and perform accurate repairs. • Troubleshoot and resolve mechanical, installation, or performance problems in the field. • Perform precision measurements using Verniers, Micrometers, and Dial Indicators. • Support Customer Account Managers in identifying parts for repairs, rebuilds, and warranty work. • Complete service reports, invoicing documentation, and administrative tasks accurately and on time. • Participate in trade shows, demonstrations, and customer training sessions. • Always maintain safe work practices and adherence to company safety policies. • Carry a company-issued cell phone and remain on call for customer emergencies.

🎯 Requirements

• Bachelor’s degree in a related discipline or equivalent combination of education and relevant experience. • Proficiency in mechanical systems, assembly, and equipment repair. • Ability to read and interpret engineering drawings and technical documents. • Strong communication skills (verbal and written). • Proficient in mathematics and measurement techniques. • Ability to work independently with minimal supervision. • Self-motivated with strong organizational and multitasking skills. • Other Valued Experience, Knowledge, Skills & Abilities (Preferred): • Experience with pelleting, grinding, and ancillary Feed & Biofuel processes. • Previous field service or technical support experience in industrial equipment. • Familiarity with customer service and warranty coordination. • Experience conducting training or technical demonstrations. • SAP experience

🏖️ Benefits

• Willingness to travel approximately 70% within North America (U.S. and Canada) • Must maintain a valid driver’s license and good driving record

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