Client Service Specialist

🕒 May 9

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Ansira

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

💰 Private Equity Round on 2012-03

B2B • Marketing • Enterprise

Ansira is a company that specializes in helping brands synchronize their distributed ecosystems through a comprehensive platform and professional services. With over 100 years of experience, Ansira empowers brands to better coordinate their partner networks, drive efficiencies, and stimulate brand-to-local growth. The company offers a suite of services including media planning, strategic consultancy, and targeted marketing incentives, supporting over 300 brands across various industries. Ansira's solutions are designed to unleash creativity, motivate partner investments in marketing, and engage consumers with personalized campaigns. They are a recognized leader in distributed growth, providing vital tools and tactics for effective brand promotion.

📋 Description

• Review marketing materials against an established set of guidelines and brand standards, enter results into the database, and communicate results of the review to advertisers. • Work with many clients and customers (primarily via phone, chat, and email) to understand their marketing needs. • Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided. • Coach customers and advertising partners in creating and submitting brand-enhancing content and program-abiding documentation. • Master complex guidelines and apply them to a variety of scenarios. • Participate in team collaboration through idea-sharing and brainstorming sessions. • Comprehensive knowledge of single/multiple programs & products. • Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers. • Perform website functionality checks. • Perform quality control checks to ensure accuracy and compliance with program guidelines. • Route/escalate insights & risks to appropriate resources/supervisor.

🎯 Requirements

• Bachelor's degree in business, communication, journalism, marketing or related field • Less than 1 year marketing or advertising experience (entry-level) • Some remote-work experience preferred and demonstrated ability to work independently

🏖️ Benefits

• Health insurance • Flexible work arrangements