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Client Experience Associate

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Florida, +10 more states – Remote

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💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on AnywhereWorks's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of AnywhereWorks

AnywhereWorks

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

AnywhereWorks is a forward-thinking company that champions the concept that work is defined by what you do rather than where you do it. They provide tools designed to enhance collaboration, communication, and connection among teams, recognizing that talent can be sourced globally without geographic limitations. AnywhereWorks emphasizes the environmental benefits of remote work by reducing commuting and fostering a sustainable future, while also promoting diversity and inclusivity within teams. Their offerings cater to the modern workforce, helping businesses embrace a more flexible and effective way of operating.

📋 Description

• Answer inbound calls for clients' businesses from home • Capture leads, take orders, schedule appointments, and send messages to clients • Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls • Participate in 2 weeks of paid training • Take live calls with ongoing support during 8–12 weeks of Learning & Development • Work a steady, fast-paced call volume, often with back-to-back calls • Meet performance measures for quality, accuracy, ready percentage, and after-call work time • Choose weekly shifts based on performance tier • Work scheduled shifts within 5:00 am–8:00 pm Pacific Time • Maintain reliable attendance under the points system

🎯 Requirements

• Position only available to residents of Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona • Excellent verbal and written communication • A warm, upbeat tone and a genuine interest in helping people • Good listening skills; stays calm and efficient under pressure • Dependable and punctual for every scheduled shift • Strong computer skills • Typing speed of at least 30 WPM • Growth mindset and eagerness to learn new call types and tools • Must work 40 hours per week • Must be available for at least 8 hours every Friday and Saturday during the first 8–12 weeks after training • Full availability for 40 hours per week during the 2-week training and 8–12-week Learning & Development period • Must use a personal computer and internet connection meeting system requirements • Must pass a background check after receiving a conditional offer • Must be physically located and working in one of the listed states for the duration of employment

🏖️ Benefits

• 2 weeks of paid training • Medical benefits after 60 days • Dental benefits after 60 days • Vision benefits after 60 days • Employee Assistance Program (EAP) after 60 days • Paid time off (PTO) after 60 days • 401(k) with matching after one year of employment

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