Salesforce Administrator – Contract

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Apollo Information Systems

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $5M Seed Round - Apollo Information Systems on 2025-02

Consulting • Healthcare • Logistics

Apollo Information Systems is an intelligence-led cybersecurity consultancy and managed services provider that delivers tailored security solutions across planning, implementation, and operations. For more than two decades the company offers strategic security consulting, vCISO services, assessments and testing, security program development, technology deployment (SIEM, XDR/MDR), managed detection and response, incident response, digital forensics, and election-security support for state and local governments, education institutions, and enterprises. Apollo focuses on modular, mission-aligned security engagements—assess & advise, implement & secure, monitor & detect, and respond & recover—to strengthen clients' security posture and optimize security investments.

📋 Description

• Manage user access and permissions, including new-user setup, permission sets, app/report/dashboard access, roles, and sharing • Triage and resolve internal Salesforce request-queue tickets and clearly document changes • Diagnose and fix flow errors, broken automations, and everyday Salesforce issues • Troubleshoot CPQ (Kugamon) quote and order issues, including submission errors, PDF generation, quote/line validation, pricebooks, and SKU maintenance • Build and adjust reports, dashboards, and list views • Make small configuration, field-level, and layout changes on request • Navigate the historic Salesforce instance and reduce the aging backlog of approximately 70 tickets • Use AI tools to solve unfamiliar problems • Identify recurring patterns and systemic issues for escalation

🎯 Requirements

• U.S.-based • Eligible to work in the U.S. • Able to pass a Criminal Justice Information Services (CJIS) Background Check • Hands-on Salesforce administration experience across Sales Cloud and Service Cloud, including permissions, flows, and basic configuration • Able to work independently and genuinely understand how the Salesforce platform works • Comfort using AI tools to solve problems quickly and recognize when AI is wrong • Strong written communication and ability to document changes and their rationale • Salesforce Administrator certification preferred • CPQ experience preferred; Kugamon is a plus • Service Cloud/case management experience preferred • Experience cleaning up or working within an older/legacy Salesforce org preferred • Familiarity with Lightning and general platform navigation preferred • Background in technology, IT, or services environments preferred • Cybersecurity experience is a nice-to-have, not a requirement • Willing and able to pass a CJIS Background Check and obtain CJIS certification

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage; the company covers 100% of employee premiums and 90% of dependent premiums on base plans • Unlimited PTO • 7 paid sick days • 11 paid holidays • 401(k) with 4% company match after 90 days, immediately vested • Company-paid life insurance at 1x annual salary • Company-paid Short-Term Disability (STD) and Long-Term Disability (LTD) coverage • $125 monthly home-office tech stipend for internet, equipment, and other technology needs • A collaborative environment and supportive, growth-focused culture