Strategic Project Lead – Speech & Audio AI

🕒 5 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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Appen

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

Appen is a company that specializes in providing high-quality, scalable datasets for AI models and applications. With over 25 years of experience, Appen supports the complete AI lifecycle by collecting, curating, fine-tuning, and monitoring data. Their platform is known for its flexibility, allowing enterprises to unlock the potential of their enterprise data through human-AI collaboration. Appen's global reach and expertise make them a trusted partner in accelerating the development and implementation of AI technologies across various industries.

📋 Description

• Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks • Manage client communication, status updates, workshops, and escalations • Translate client requirements into annotation guidelines, workflows, tooling, and quality standards • Define and monitor quality metrics, including transcription accuracy, word error rate (WER), diarization, and linguistic consistency • Troubleshoot quality issues and resolve ambiguous requirements with clients • Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling • Build reusable guidelines, SOPs, and QA frameworks while mentoring Operations Specialists • Support new project scoping, pilots, and capability development as speech and voice AI evolves

🎯 Requirements

• 1–2+ years of experience in AI data operations, project coordination, or delivery, ideally in a GenAI or frontier AI environment • Hands-on familiarity with at least one speech, audio, language, or conversational AI workflow • Experience coordinating projects or workstreams, managing stakeholders, and communicating with clients • Understanding of data quality, annotation workflows, and quality assurance methods • Ability to turn client requirements into clear guidelines, workflows, and quality standards • Strong problem-solving skills and ability to manage multiple priorities in a fast-moving environment • Interest in current AI developments and speech, audio, and voice-agent technologies • Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation is a plus • Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation is a plus • Experience with localization, cross-locale consistency, CJK languages, or low-resource languages is a plus • Bilingual or multilingual capabilities, particularly German or a Nordic language, are a plus

🏖️ Benefits

• Permanent - Regular Full-time employment • Remote work flexibility • Tools, resources, and development opportunities • Culture of innovation, collaboration, and excellence • Opportunity to work on complex AI challenges across industries and geographies

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