Health System Specialist – Clinical Informatics

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Aptive Resources

501 - 1000 employees

Founded 2012

🏛️ Government

Healthcare • Government • Consulting

Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.

📋 Description

• Support core functions of enterprise clinical information systems to enable safe, efficient, high-quality patient care. • Assist physicians, nurses, and other clinicians with issue resolution related to EHR, CPRS/VistA, clinical applications, and supporting tools. • Assess information and knowledge-based needs of healthcare professionals and patients; characterize, evaluate, and refine clinical processes. • Develop, implement, evaluate, and improve clinical informatics tools, clinical decision support, templates, reminders, workflows, training materials, and user guidance. • Support HITT, CIOC, IRCP, HI CoP, VistA/CPRS training, SharePoint resource development, formal messaging, stakeholder engagement, and field-facing support activities. • Develop and maintain SharePoint sites, request forms, issue trackers, resource libraries, SOPs, job aids, office hour materials, and performance dashboards. • Collect, analyze, and report performance metrics to support adoption, utilization, quality, and continuous improvement. • Facilitate working groups, stakeholder meetings, field user engagement, training sessions, and cross-organizational communications.

🎯 Requirements

• Bachelor's degree in nursing, health informatics, healthcare administration, information systems, public health, or related field; additional specialized experience may be considered in lieu of degree when contractually permissible. • 4+ years of clinical informatics, healthcare operations, EHR support, clinical applications, or health systems improvement experience; 8+ years preferred for senior/KP-aligned candidates. • Experience supporting clinical information systems, EHR workflows, clinical decision support, clinical process improvement, or health informatics communications. • Experience developing documentation, training materials, SharePoint resources, user guidance, dashboards, metrics, or operational tools. • Ability to work independently, manage multiple priorities, and collaborate with clinicians, informaticists, program offices, and technical stakeholders. • Ability to obtain and maintain a public trust clearance. • Legal authorization to work in the U.S. • Clinical background such as RN, nurse informaticist, HIS, CAC, clinical program manager, or healthcare operations leader (Desired Qualifications). • Experience supporting VA/VHA, OHI, CIDMO, FIS, HI CoP, HITT, CIOC, IRCP, EHRM, VistA/CPRS, Clinical Reminders, or SharePoint-based field communications (Desired Qualifications). • Experience developing formal messaging programs, online communities of practice, training materials, clinical tools, or performance metrics in a large healthcare system (Desired Qualifications). • Knowledge of healthcare business and clinical operations, clinical workflows, patient safety, and VHA culture (Desired Qualifications). • Experience with Microsoft 365, SharePoint, Power BI, Excel, Power Automate, Microsoft Forms, Teams, or similar collaboration and reporting tools (Desired Qualifications). • Strong written communication, facilitation, stakeholder engagement, and customer service skills (Desired Qualifications).

🏖️ Benefits

• N/A

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