Aptive Resources
501 - 1000 employees
Founded 2012
🏛️ Government
Healthcare • Government • Consulting
Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.
Medical Support Assistant
🔥 0 minutes ago
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Aptive Resources
501 - 1000 employees
Founded 2012
🏛️ Government
Healthcare • Government • Consulting
Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.
📋 Description
• Schedule, cancel, and reschedule patient appointments in accordance with VA scheduling guidelines • Answer inbound calls and route patient inquiries to appropriate clinical staff • Verify and update patient demographic and insurance information • Enter and maintain accurate records in electronic health record systems • Coordinate with clinical teams to support patient flow and follow-up care • Perform other administrative duties as outlined in the contract Performance Work Statement
🎯 Requirements
• Must reside in Etowah County, AL (verified at hire) • Minimum 1 year of administrative/clerical experience in healthcare or related field • Ability to work variable shifts Monday–Friday (8am–5pm or 10am–6pm [facility time zone]) with schedule flexibility • Reliable high-speed internet and a private, HIPAA-compliant home workspace • Must be able to pass a federal background check
🏖️ Benefits
• $5.09/hr employer-paid Health & Wellness contribution (applied to benefits or 401k) • Full benefits package including PTO and sick leave
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