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Virtual Financial Aid Officer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

🦅 H1B Visa Sponsor

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Logo of Aquila

Aquila

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise

Aquila is a company dedicated to partnering with software operators to enable their transition and achieve lasting success. They focus on backing category leaders in the software industry, facilitating their growth and development towards new heights. Aquila's mission emphasizes a long-term commitment to supporting these operators in realizing their full potential.

📋 Description

• Independently manage Title IV financial aid processing for students enrolled in clock-hour programs • Review FAFSAs and determine and verify eligibility • Complete financial aid awarding and packaging • Process ISIR corrections and disbursements • Perform financial aid calculations • Complete professional judgments and dependency overrides • Apply federal student aid requirements throughout the financial aid process • Review information and documentation, identify discrepancies, and resolve issues • Communicate directly with schools and students across FAME's two service models • Explain financial aid requirements, information needed, and next steps • Communicate with assigned schools through phone calls, email, and virtual meetings • Attend monthly meetings with assigned schools • Provide updates on student financial aid matters • Investigate financial aid issues and determine appropriate next steps • Collaborate with the remote team to resolve issues • Manage workload while meeting turnaround time, productivity, accuracy, and reliability expectations • Contribute to the development of FAME's growing Virtual Financial Aid Office

🎯 Requirements

• Extensive experience working in a school financial aid administration department • Extensive knowledge of Title IV federal student aid regulations and compliance requirements for clock-hour schools • Extensive experience administering Title IV financial aid for clock-hour programs • Ability to independently complete packaging and awarding, ISIR corrections, verification, professional judgments, dependency overrides, disbursements, and financial aid calculations • Strong analytical skills • High level of accuracy and attention to detail • Self-directed and organized • Customer service and financial counselling skills • Ability to explain complex federal student aid requirements, eligibility, estimates, and financial aid offers in accessible language • Strong written and verbal communication skills • Ability to build trusted relationships in a remote environment • Ability to manage competing priorities and work independently within a collaborative remote team • Proficiency in Microsoft Office • Comfort working with financial aid management systems, student information systems, databases, and virtual collaboration tools • Experience with FAME's software preferred but not required • Availability to work from 8:00 a.m. to 5:00 p.m. Eastern Time • Must be based in the United States

🏖️ Benefits

• Remote work • Full-time employment • Opportunity to make a direct impact on access to education • Work across a portfolio of post-secondary schools and communities • Opportunity to build specialized Title IV and clock-hour financial aid expertise • Opportunities to contribute ideas, strengthen processes, and influence service delivery • Career growth opportunities within FAME, Aquila, and Constellation Software • Opportunities for greater responsibility, leadership, or internal organizational mobility • Entrepreneurial culture and lean work environment • Autonomy to be creative and curious • Virtual interview process • Accommodations available on request for candidates with disabilities

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